Cause Areas


It's flexible! We'll work with your schedule.


3443 N. Central AveNorth RotundaPhoenix, AZ 85012
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LSS-SW is seeking volunteers who want to be matched with a refugee individual who needs additional assistance adjusting to life in the United States.

Two different programs require mentorship placement:

Intensive Case Management Program - Provide supportive services to the most vulnerable refugees who need assistance to overcome social isolation, navigate U.S. agencies, promote necessary U.S. survival skills, and understand U.S. culture and the English language.

Employment Services - Work with refugees as a cultural liaison and encourage the mentee to engage in the community, assist with job search and job readiness activities, help the mentee find childcare, practice using the public transit system, etc.

Each program includes, but is not limited to, the services outlined above.

The volunteer mentor will be placed in one program based on their skills, interests, and abilities.

Duties & Responsibilities

  • Meet with your mentee at least once a week for two hours (most refugees live in west Phoenix)
  • Commit to mentorship for 6 months - 1 year
  • Act as a bridge to the mainstream American community
  • Respect the traditions, culture, and religion of the person you work with
  • Be flexible and able to meet with the refugee based on their schedule
  • Support your client on their path to self-sufficiency (being able to support themselves in the US)
  • Give regular updates about the mentee’s progress to the assigned staff supervisor.
Working Conditions

The volunteer will set their own hours based on when they can meet with their mentee.

Clearances Required & Training

Must have a Fingerprint Clearance Card ($65) volunteers are responsible for the cost. Must attend volunteer orientation and complete mentorship training before being matched with a mentee.

Location and Timeframe

Mentors must commit to at least 6 months of contact with their mentee, meeting at least once per week for two hours.

If you are interested in this role please fill out our online application so that a staff member can give you a call with more details, answer any questions you have, and make sure it is a good fit for you or your group: http://bttr.im/vhj24


  • Mentoring
  • Teaching / Instruction
  • People Skills
  • Problem Solving
  • English as a Secondary Language (ESL)
  • Relationship Building

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Volunteer should commit for at least 6 months.
  • This role required a fingerprint clearance card.

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