Front Desk Volunteer Advocate for Domestic Violence Agency


(41.87244,-87.78226)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

309 Harrison St.Oak Park, IL 60304

About

Sarah's Inn Front Desk Volunteer Advocates assist in the general operations of Sarah's Inn by assisting clients with their needs, answering the 24-hour crisis line, greeting visitors, and generally helping those in need.

All of our Front Desk Volunteer Advocates must have their 40 hour Domestic Violence training certificate. We offer these trainings 3 times/year. The next class is every Tuesday from 6-9pm AND Saturday from 9am-4pm starting January 30 and running thru March 3. This training is free for our volunteers.

Volunteer Position Title
: Front Desk Volunteer Advocate
Location of Volunteer Service: Oak Pak
Day/Time of Service: 9-5 M-F (Volunteers are asked for 3 hour shifts M-F 9-5)
Requirement of On-going Commitment: Weekly for at least six month

Description of Volunteer Position:

  • Become familiar with Sarah’s Inn internal office, understanding different staff roles, policies and procedures/operations and work as a part of the internal office team
  • Answer the door and greet visitors/clients/walk-ins, making them feel welcomed to Sarah’s Inn
  • Concurrently, answer the Crisis Line and document all calls accordingly; submit paperwork on time to your position supervisor
  • Forward non-crisis calls to the appropriate Sarah’s Inn staff member based on the need, inquiry and/or request
  • Receive mail and in-kind donations if applicable
  • Remain with approved visitors in the lobby area while clients and/or intakes receive individual services with an advocate and/or a group
  • Work independently at the Welcome Desk, but seek out Sarah’s Inn staff for support when needed

Skills, Experience and Training Prerequisites:

  • Must be a Certified Domestic Violence Advocate (i.e. successfully completed the 40-hour Domestic Violence Advocacy training) who has completed Sarah’s Inn final orientation, including all paperwork related to direct service volunteering
  • Desire to work in-person with clients
  • Flexible and sensitive to the needs of the clients, including children and teens


Please contact Mark Tisdahl at markt@sarahsinn.org for more information.

Skills

  • Office Reception
  • Office Management
  • Child Advocacy
  • Crisis Intervention
  • Administrative Support
  • Advocacy

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • A 40 hour training, then 3 hours/week for 6 months

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