Adoption Counseling Assistant

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Tree House Humane Society

  • 3 people are interested
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Purpose of Position:

Adoption Counseling Assistants represent Tree House with empathy and education, ensuring that adopters have the knowledge they need to best care for their new cat. This position is public-facing; these volunteers will be a helping hand for the adoption counseling staff, but will also play a big role in counseling adopters one-on-one. With volunteer support throughout the day, staff is able to focus on best serving our visitors. By becoming an Adoption Counseling Assistant, you will help have a big impact on the life of a shelter animal - helping a cat find a forever home!

Duties and Responsibilities:

  • Conduct interviews and screening of adopters
  • Match adopters with the right cat
  • Finalize adoptions (including payment, explanation of medical paperwork)
  • Educate the public on basic cat care and behavior
  • Answer phones
  • Other duties as requested


  • Excellent customer service and communication skills
  • Knowledge and love of cats
  • Quick learner
  • Flexible
  • High energy
  • Good judgement

Training Volunteer Will Receive:

  • Cash register
  • Cat handling, body language, and behavior
  • Adoption procedures
  • Reading medical charts

How to Apply:

Visit to submit an application electronically. Select "Adoption Counseling Assistant" on the application. All questions can be forwarded to our Volunteer Coordinator at

6 More opportunities with Tree House Humane Society

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We'll work with your schedule.


7225 N. Western Ave.Chicago, IL 60645



  • Data Entry
  • People Skills
  • Animal Care / Handling
  • Critical Thinking
  • Administrative Support
  • Customer Service




  • Must be at least 18
  • Orientation or Training
  • 2-3 hours a week

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