During these uncertain times, how can we help?

As the world leader in volunteerism we feel a responsibility to unite our broader community, and to use this moment to become stronger.

See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Chat and Text line volunteers

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Common Ground

  • 59 people are interested

Due to COVID -19 and in response to keeping all staff, volunteers and people in crisis safe we are canceling Common Grounds Monthly orientation. All group screenings and Sprint training sessions are postponed untill further notice.

Thank you for your interest in volunteering at Common Ground. We are grateful for the generosity of the volunteers that donate their time and talents making our mission a reality of "helping people move from crisis to hope." Due to Governor Whitmer’s "stay-in-place" orders in regards to COVID-19, we have changed our regular volunteer activities.

While we would love to have you here, what you can do right now is support Common Ground staff and programs by letting people know that we are here if they are experiencing a crisis. Our 24 hour Resource and Crisis Helpline is available through phones and text by dialing 1-800-231-1127. People can also be connected to a trained crisis worker through our chat program by clicking on the chat link on our website, www.commongroundhelps.org.

We are hopeful to re-establish our normal volunteer activities soon. We will send you information about upcoming volunteer trainings.

Please see our website for more information on the services available to those struggling, and to inform others about Common Ground Services.

Common Ground Resource and Crisis Helpline will begin offering Crisis chat and Text services 24 hours a day and 7 days a week. We are looking for dedicated, caring individuals to help move people from crisis to Hope. Common Ground offers volunteers crisis intervention training three times a year. This intensive training will help amazing people to save lives and learn how to help those struggling find the resources and help they deserve. To learn more about all the opportunities Common Ground offers volunteers please attend a volunteer orientation which is held at 6:00 PM the first Wednesday of every month.

4 More opportunities with Common Ground

About Common Ground


1200 N. Telegraph Rd, Building 32E, Pontiac, MI 48341, US

Mission Statement

Common Ground's mission is to help people to move from Crisis to Hope. The agency's 24 - hour crisis hotline, youth and family services, emergency psychiatric services and other programs throughout Oakland County, MI are a lifeline for runaway and homeless youth, families in crisis, victims of crime, people with mental illness and others in critical situations. Common Ground serves over 30,000 individuals a year. Most of our services are provided free of charge.


Our 24-hour crisis line (1.800.231.1127) receives more than 45,000 calls annually representing a variety of crisis situations including: suicide, victimization, relationship problems, substance abuse, domestic violence, financial problems, and mental illness. Crisis line volunteers, 16-years or older, connect, asist and listen to callers and provide information and referrals from a database of more than 4,500 sources. Our Crisis Chat and Text programs provide an outlet for people in crisis to talk anonymously and confidentially about any issues they are facing. The phone and text line (1.800.231.1127) is available seven days per week, 24 hours per day. The Crisis Chat is available through Common Ground's website at www.commongroundhelps.org

Crisis Support


We'll work with your schedule.


1200 S. Telegraph Building 32EPontiac, MI 48341



  • Crisis Intervention
  • People Skills
  • Mental Health
  • Crisis Counseling
  • Psychology
  • Verbal / Written Communication


  • Teens
  • People 55+


  • Background Check
  • Must be at least 17
  • Orientation or Training
  • After training we ask for one 4 hour shift a week
  • volunteers must attend a screening to be accepted into training

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