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Family Help Center

  • 20 people are interested
Family Help Center

The Family Help Center provides the only 24/7 Family Helpline in Buffalo, NY for families in crisis. Through the Helpline, callers are linked with appropriate interventions, including crisis home visits by our social workers at any time of the day or night The Helpline is free of charge to callers, and it can be a lifesaver for families.

Volunteers can answer the Helpline from anywhere once their training is complete. Please make a difference in the life of a child by offering a listening ear to parents who need your guidance!

More opportunities with Family Help Center

No additional volunteer opportunities at this time.

Children & Youth Crisis Support


We'll work with your schedule.


From your cell phone anywhere!Buffalo, NY 14206


  • Child Welfare
  • People Skills
  • Crisis Counseling
  • Verbal / Written Communication




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One 5.5 hour shift per week for at least 6 months

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