Volunteer Coordinator

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Volunteer Coordinator

Downtown Evening Soup Kitchen, Inc.
Part time, 10-15 hours per week

Overview

Downtown Evening Soup Kitchen (DESK) seeks a dedicated and passionate volunteer to serve as the point-person and coordinator for day-to-day volunteer activities. The appropriate volunteer will be a self-starter with strong computer skills and who is friendly and welcoming and has excellent people skills.

Mission & Background Information

Downtown Evening Soup Kitchen serves people who are experiencing homelessness or living in poverty by providing food assistance and services that promote health, community, and equity. Since 1987, DESK has offered evening meals and a weekly food pantry to the Greater New Haven community.

Position Summary

The Volunteer Coordinator works with the Executive Director and Program Manager to coordinate all volunteer activities. Because volunteers are primarily scheduled online and coordinated via email and phone, the majority of the 10-15 hours per week can be accomplished remotely; in addition, the Volunteer Coordinator must be available for a few hours each week to meet with the Executive Director and Program Manager onsite at 311 Temple Street in New Haven. The Volunteer Coordinator serves as the primary point-of-contact for all volunteers seeking to serve at DESK. Duties include the following:

• Conducting volunteer outreach to recruit new volunteers.
• Administering DESK’s online scheduling system through SignUp.com.
• Communicating with volunteers to answer questions and ensure that they are aware of any guidelines and rules for volunteers, as well as their rights as volunteers.
• Working with court-appointed and for-credit volunteers to ensure that they are tracking their hours appropriately and can access any documentation needed for proper fulfillment.
• Maintaining the volunteer Group Schedule, and working with volunteer Group Captains to ensure that their groups will have the appropriate number of volunteers.
• Communicating with and scheduling other one-time occasional volunteer groups and service-learning groups.
• Overseeing volunteer data entry to ensure the proper tracking of volunteer activities.
• Working with the Program Manager and Executive Director to develop new volunteer opportunities that can better serve the organization and the community.

Qualifications and Requirements

Because the Volunteer Coordinator is often the first person that a new volunteer will encounter, the most qualified candidate will be very enthusiastic about DESK and the people we serve. The Volunteer Coordinator must have excellent people-skills and be able to represent DESK in an outgoing, positive, and dynamic fashion. The ideal candidate will be comfortable with learning new online applications (like SignUp.com), and can communicate promptly and professionally via email.

Compensation and Benefits

This is an unpaid volunteer position. The primary benefit will be in the form of direct services experience, university credit (if applicable), and the overall satisfaction of helping those in need.

How to Apply:

Interested candidates should email a letter of interest and résumé to Steve Werlin at swerlin@deskct.org with "Volunteer Coordinator" in the subjection line.

DESK is an equal opportunity employer who values greatly the role of diversity in the workplace and encourages applications from people of all backgrounds and lifestyles.