Administrative Training Mentor


Cause Areas


It's flexible! We'll work with your schedule.


1955 North St. Louis Ave.#101ChicagoChicago, IL 60647


Background: Center for Changing Lives (CCL)’s vision is a community where everyone thrives. Too often, lack of resources and economic opportunity limit participants’ choices and capacity to achieve their goals and visions. CCL partners with those held back by lack of resource and economic opportunity to uncover possibilities, overcome barriers, and realize their potential in the form of partnership through coaching, training and educating, and advocacy. CCL’s core services of financial, employment, and resource development coaching are supported by the time, skills, and dedication volunteers.

CCL facilitates a 12-week Administrative Support Training Program which supports participants with learning valuable digital literacy and administrative skills to become employed as a receptionist or office assistant. Participants in this program receive classroom-based training in addition to 1-1 financial, resource development, and career advancement coaching. This volunteer position has been created to provide necessary and valuable support for participants in this program.

Position Overview:

The Administrative Training Mentor will support participants in the classroom as a TA at least 2 hours per week between 10am and 2pm. In this role, you will help participants by facilitating, sharing your own administrative employment experience, co-supervising classrooms, and answering questions while building a relationship with them as a mentor and support. You are in the classroom with a CCL Coach who is the primary class facilitator and will provide curriculum.

The Administrative Training Mentor will communicate with all staff, but most specifically the Career Advancement Coach and the Resource & Connection Coordinator. Mentors will use Google Drive and Microsoft Powerpoint and should feel comfortable on the computer. Mentors should also have some professional administrative experience and feel comfortable sharing your experience with the class. Mentors will be trained by the Career Advancement Coach and the Resource & Connection Coordinator.

CCL is seeking a volunteer who can commit to at least one 2 hour session each week, Tuesday and/or Thursdays, between 10am and 2pm.

To be most successful in this position, volunteers should have the following qualifications:

  • Good communication skills are imperative
  • Professional experience in an administrative or reception setting
  • Self-awareness. Members are coming from all different experiences, backgrounds, and values. Your way is not the only way.
  • Facilitation Skills/Comfort speaking in front of a small class
  • Creative thinking and problem solving
  • Make others feel comfortable and confident talking about their experiences and skills
  • Bilingual preferred, but not necessary


  • Provide support for those facing lack of resource, support, and economic opportunity
  • Build your network of professionals and community members working for structural policy change surrounding low-income housing, employment, and resource allocation
  • Opportunity to develop professional and nonprofit skills and relationships that can be used on a resume
  • Opportunity to build strong employment references
  • Opportunity to lead on an advocacy project or create a group within CCL
  • Opportunity to attend trainings


  • Office Reception
  • Mentoring
  • Public Speaking
  • Relationship Building
  • Microsoft Office Suite
  • Customer Service

Good Match For


Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • At least 2 hours per week
  • 12 weeks

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