MVFF Guest Services Check In Volunteer

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Position

In our continual efforts to improve the experience of our filmmaker guests, we are seeking a well-organized team to join the Guest Services team at the Guest Check In table at the Mill Valley Filmmaker Lounge.Pre-festival you will help assemble welcome materials that empower filmmakers with the knowledge needed to navigate the festival successfully. During the festival, you will be stationed at the Guest Check In table, where you will create an immediate sense of belonging for filmmakers as they arrive, showcase your skill in providing anticipatory customer service, and share your lifelong appreciation for the beauty of Marin County with those visiting us for the first time. You will be the first point of contact for our filmmakers so you will set the tone for their time with the festival.

This is a seasonal, unpaid volunteer position that will include pre-festival shifts assembling welcome packets and 4-hour shifts during the festival, October 5-15. Extended hours and weekend work will be required leading up to and during the Film Festival. Training days before the festival will be required.

Duties and Responsibilities

• Nurture your talent for creating "wow" experiences for filmmakers from all over the world

• Bond with a tight-knit core of Guest Service volunteers who share a passion for uncompromising service

• Inspire the team to become the standard by which all other Guest Service departments are measured

• Arrive on time for all trainings and shifts, 4-8 hours

Qualifications

• Must have previous hospitality experience, preference given to film festival expertise

• Strong organizational skills and attention to detail

• Able to learn quickly and work in a very fast-paced environment

• Ability to work independently and in a team environment

• Knowledge of the area

• Professional communication skills essential

• Reception or front desk experience preferred but not required

Perks include:

• MVFF40 T-shirt

• One MVFF voucher for every 4 hour shift completed

• Invitation to the pre-festival volunteer screening

• Invitation to the post-festival Volunteer Appreciation Party

• Ticket giveaways to other screenings throughout the festival

• CFI Associate Membership with 50+ completed hours

To Apply: Send resume and letter of interest via email to Volunteer Manager Faridah Gbadamosi at volunteer@cafilm.org