Hawaii: Volunteer Engagement Lead - Communications Department


Cause Areas


It's flexible! We'll work with your schedule.


4155 Diamond Head RoadHonolulu, HI 96816



The Engagement Lead is responsible for overseeing "The Volunteer Experience" for volunteers serving in the region. They serve as a resource for volunteer supervisors in all lines of service (Disaster Cycle Services, Biomedical, etc.).

Key Responsibilities:

* Consults with departments on position on-boarding, planned growth experiences, and volunteer career development.
* Provides consultation, coaching and training resources to promote positive workforce relationships (employees with volunteers, volunteers with volunteers) and effective ongoing volunteer engagement.
* Follows up with volunteers and departments to ensure proper placement and job satisfaction.
* Consults with departments regarding the leadership potential of volunteers and supports requesting departments in developing leadership and advancement opportunities for volunteers.
* Serves as the point of contact for reassignment or referring volunteers to other departments, or if not a fit for Red Cross to other agencies.
* Connects supervisors of volunteers to Volunteer Services HR relations team for mediation and facilitation of volunteer grievance and performance related issues.
* Leads ongoing discussions with requesting departments about volunteer engagement cycle, roles and responsibilities working to identify what’s working and lessons learned.
* Conducts exit interviews.
* Works with team members to ensure the integration of their work with volunteer recruitment, referrals and screening, recognition, and Volunteer Connection.


  • Program Management
  • Project Management
  • Verbal / Written Communication
  • Management
  • CSR / Volunteer Coordination
  • Community Outreach

Good Match For


Requirements & Commitment

  • Approximately 10 hours/month

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