Hawaii: Volunteer Engagement Lead - Communications Department


(21.266752,-157.7984)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

4155 Diamond Head RoadHonolulu, HI 96816

About

Purpose:

The Engagement Lead is responsible for overseeing "The Volunteer Experience" for volunteers serving in the region. They serve as a resource for volunteer supervisors in all lines of service (Disaster Cycle Services, Biomedical, etc.).

Key Responsibilities:

* Consults with departments on position on-boarding, planned growth experiences, and volunteer career development.
* Provides consultation, coaching and training resources to promote positive workforce relationships (employees with volunteers, volunteers with volunteers) and effective ongoing volunteer engagement.
* Follows up with volunteers and departments to ensure proper placement and job satisfaction.
* Consults with departments regarding the leadership potential of volunteers and supports requesting departments in developing leadership and advancement opportunities for volunteers.
* Serves as the point of contact for reassignment or referring volunteers to other departments, or if not a fit for Red Cross to other agencies.
* Connects supervisors of volunteers to Volunteer Services HR relations team for mediation and facilitation of volunteer grievance and performance related issues.
* Leads ongoing discussions with requesting departments about volunteer engagement cycle, roles and responsibilities working to identify what’s working and lessons learned.
* Conducts exit interviews.
* Works with team members to ensure the integration of their work with volunteer recruitment, referrals and screening, recognition, and Volunteer Connection.

Skills

  • Program Management
  • Project Management
  • Verbal / Written Communication
  • Management
  • CSR / Volunteer Coordination
  • Community Outreach

Good Match For

N/A

Requirements & Commitment

  • Approximately 10 hours/month

Report this opportunity

Report this opportunity