Volunteer Ombudsman: Worcester County Massachusetts area nursing homes and rest homes
We are looking for someone who has genuine care, concern, and compassion for this population. A positive attitude, excellent communication & listening skills, and availability are necessary.
An Ombudsman visits nursing homes and long-term care facilities on a regular basis, listens to resident concerns, mediates and solves problems, reports observations, and advocates for resident rights.
All ombudsman must be certified (3-day program) prior to fieldwork, attend a mandatory monthly meeting, and be available for weekly facility visits.
If you are interested, please call Geralyn Bailey, Program Director at (508) 756-1545, extension 455 for further information.
Current facilities are located in Auburn, Ayer, Baldwinville, Fitchburg, Gardner, Grafton, Groton, Holden, Lancaster, Leominster, Millbury, Shrewsbury, Sterling, W. Boylston, and Worcester.
- People Skills
- Problem Solving
- Relationship Building
- Verbal / Written Communication
- Critical Thinking
Good Match For
Requirements & Commitment
- Driver's License Needed
- Background Check
- Must be at least 21
- Orientation or Training
- Approx. 2 hours weekly.
- Certification, weekly visits to assigned homes,and monthly staff meeting.