Cause Areas


It's flexible! We'll work with your schedule.


680 Mechanic StreetLeominster, MA 01453
Helping Resident


Volunteer Ombudsman: Worcester County Massachusetts area nursing homes and rest homes

We are looking for someone who has genuine care, concern, and compassion for this population. A positive attitude, excellent communication & listening skills, and availability are necessary.

An Ombudsman visits nursing homes and long-term care facilities on a regular basis, listens to resident concerns, mediates and solves problems, reports observations, and advocates for resident rights.

All ombudsman must be certified (3-day program) prior to fieldwork, attend a mandatory monthly meeting, and be available for weekly facility visits.

If you are interested, please call Geralyn Bailey, Program Director at (508) 756-1545, extension 455 for further information.

Current facilities are located in Auburn, Ayer, Baldwinville, Fitchburg, Gardner, Grafton, Groton, Holden, Lancaster, Leominster, Millbury, Shrewsbury, Sterling, W. Boylston, and Worcester.


  • People Skills
  • Problem Solving
  • Relationship Building
  • Verbal / Written Communication
  • Critical Thinking
  • Multi-Tasking

Good Match For


Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 21
  • Orientation or Training
  • Approx. 2 hours weekly.
  • Certification, weekly visits to assigned homes,and monthly staff meeting.

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