The 2018 hurricane season has been extraordinarily active in parts of the U.S., with Hurricane Florence currently impacting millions in the Carolinas. As this natural disaster unfolds, the staff here at VolunteerMatch is doing its part to ensure that, if you are in an affected community, you are prepared and safe. And if you are looking to help with disaster relief efforts, you know about the most effective ways to contribute.
Science Museum of Minnesota120 W. Kellogg Blvd.St Paul, MN55102
Serve the museum mission by volunteering for special events hosted by SMM. Roles for events may include interpretation, greeter or wayfinder, development reception volunteer or other miscellaneous roles required by special events hosted by SMM. The Event Volunteer role is not one with a regular schedule but per events, as they are available.
Communicate general information about the museum to ensure that visitors have information readily accessible to them, understand museum policies, and have a fulfilling experience.
Provide a welcoming atmosphere for guests
Maintain familiarity with museum news and programming
Respond to visitors’ needs and questions accurately
Provide information that will help visitors understand museum expectations and policies
Accurately interpret assigned STEM content and communicate general information about the museum and its galleries resulting in well-informed visitors that have an enhanced interest in learning.
Maintain familiarity with museum news, exhibit content, and programming
Utilize and continue to grow interpretation skills
Understand and represent the museum’s content stance (evolution, future earth...etc) on possibly controversial topics.
Exemplify the museum’s customer service mission and standards to assure a uniform level and style of service.
Provide exceptional hospitality by politely and proactively greeting visitors and finding answers and solutions to visitors’ questions
Be attentive, efficient, knowledgeable, relevant and flexible when addressing all visitor needs
Interact with professionalism while supporting the museum’s mission
Connect with staff when presented with a service recovery opportunity