• 6 people are interested
 

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ORGANIZATION: DESC - Housing and Health to End Homelessness

  • 6 people are interested

This position supports the Volunteer Manager and Information Services Director at DESC in a variety of tasks that improve the quality of our Information Services (IS) volunteer program. DESC provides an array of services including supportive housing and employment services to those experiencing homelessness in Seattle. Be a part of the solution by helping our busy tech team!

Responsibilities include:

  • Respond to potential IS volunteers with answers to their questions, including information about DESC volunteer orientations (run by the Volunteer Manager).

  • Assign shifts and positions to volunteers based on their skill, schedule and willingness, in coordination with IS Director.

  • Create and maintain volunteer files in an orderly matter and current

  • Help preform background checks and input volunteers into database and online scheduling system (When2Help)

  • Update the volunteer schedule to ensure accuracy in hours and shift availability

  • Follow up with volunteers to make sure they have adequate training, information and support

  • Maintain good communication with volunteers, communicate problems in a timely matter to Volunteer Manager

  • Willingness and ability to learn multiple IS volunteer positions and train volunteers and provide support

Minimum Qualifications:

  • Ability to communicate and work effectively with staff from various backgrounds and disciplines

  • Ability to be timely and reliable in attendance

  • Respect client confidentiality and not share names or identifying characteristics with anyone

  • Have not worked for, or been a client/resident of DESC programs for at least 6 months

  • Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients

  • Ability to pass a background check

  • Are at least 18 years old

  • Knowledge of various hardware and software (Office 365) a must. Training available by IS staff in DESC particular systems.

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About DESC - Housing and Health to End Homelessness

Location:

515 3RD AVE, SEATTLE, WA 98104, US

Mission Statement

The Downtown Emergency Service Center works to end the homelessness of vulnerable people, particularly those living with serious mental or addictive illnesses. Through partnerships and an integrated array of comprehensive services, treatment and housing, we give people the opportunity to reach their highest potential. At DESC, uncommon efforts produce uncommon results that eliminate homelessness, one person at a time.

Description

DESC is the largest multi-service agency serving homeless adults in the Puget Sound region, reaching over 9,000 people annually and providing state licensed mental health and chemical dependency treatment, 279 emergency shelter beds, and over 1600 units of permanent, supportive housing. DESC also addresses a larger community need: our services decrease the financial burden on taxpayers by minimizing the utilization of emergency rooms, jails, courts, police, psychiatric hospitals and other highly expensive resources. At the same time, we are improving the quality of life for those who live, work and do business here.

DESC succeeds where others have failed. Stretching the bounds of accepted practices, DESC's professional staff have learned that creative, assertive and holistic approaches, including evidence based and emerging best practices, work best for our highly vulnerable and difficult-to-engage clientele. Many men and women who have a long history of homelessness also have tenuous if any ties to the mainstream community and lack natural support networks such as family members. By eliminating outdated barriers to services and housing, DESC has received national recognition for its work with chronically homeless adults with behavioral health disorders.

Our staff and Board of Directors remain committed to serving those adults in our community who are most disabled and most vulnerable - and most often forgotten or ignored by society. We believe there is no such thing as a throw-away person.

CAUSE AREAS

Community
Computers & Technology
Homeless & Housing
Community, Computers & Technology, Homeless & Housing

WHEN

We'll work with your schedule.

WHERE

611 3rd AvenueSeattle, WA 98104

(47.60308,-122.33169)
 

SKILLS

  • Basic Computer Skills
  • Relationship Building
  • Microsoft Office Suite
  • Security / Network Administration
  • CSR / Volunteer Coordination
  • PC Platform

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 3-10 hours a week, minimum of six months

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