Community Engagement Coordinator

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The Community Engagement Coordinator (CEC) is a full-time AmeriCorps position serving 1,700 hours over an 11.5-month term of service and is also known as the Strengthening Communities Corps Member. This position is based out of Jumpstart’s Northern California Regional Office in San Francisco, and requires frequent travel to and from the communities Jumpstart serves in San Francisco and Oakland. The CEC will coordinate all volunteer recruitment and management efforts, and oversee Jumpstart’s participation in community events. The CEC works closely with the Jumpstart Regional Program and Development teams across California and diverse groups of volunteers, such as Jumpstart Corps members and alumni, community members, and corporate volunteers.

Specific Responsibilities

AmeriCorps Member Responsibilities

• Serve full-time for 1,700 hours (35-40 hours per week) over 11.5 months (September 2017 to Mid-August 2018)
• Participate in all required AmeriCorps National Service Days (i.e. 9/11 Day of Service, Martin Luther King, Jr. Day of Service, Cesar Chavez Day of Service and Learning, etc.)
• Recruit 400 short-term volunteers and 40 long-term volunteers
• Track and report on all volunteer engagement data
• Participate in a mid-year and end of year performance review process with supervisor
• Complete bi-weekly timesheets to accurately report hours served
• Collaborate and communicate with another Community Engagement Coordinator based in Southern California and local site staff on an on-going basis

Volunteer Management: Recruitment & Management

• Understand Jumpstart’s mission and clearly communicate Jumpstart’s value and impact to volunteers
• Develop and execute volunteer recruitment plan with program director and development manager
• Develop and maintain a calendar of volunteer engagement opportunities in collaboration with Bay Area site managers, program director, and development manager
• Plan, schedule and supervise projects for volunteers
• Serve as primary contact for volunteers, answering questions regarding Jumpstart’s volunteer opportunities, and managing challenges or conflict that may arise
• Organize and maintain the look and feel of the volunteer experience so that it supports Jumpstart’s brand and image

Volunteer Management: Community & Corporate Engagement

• Steward and support the development of key volunteerism partnerships with nonprofits, corporations, and civic organizations in partnership with development manager
• Represent Jumpstart at various community-based meetings in partnership with the program director
• Plan and execute community-based events to build and maintain Jumpstart’s visibility in the neighborhoods we serve
• Research, coordinate, and manage corporate employee engagement opportunities in collaboration with the development manager

Support and Troubleshooting

• Serve as primary contact for volunteers, answering questions regarding Jumpstart’s volunteer opportunities, and managing challenges or conflict that may arise
• Regularly communicate with other Jumpstart markets and external agencies regarding volunteer management best practices
• Identify and share additional resources or innovative ideas with the team that can enhance Jumpstart’s volunteer management efforts

Other Responsibilities

• Input volunteer information into Salesforce including volunteer events and opportunities, volunteer contact information and service hours
• Maintain Jumpstart presence on volunteer recruitment websites and online forums
• Participate in regularly scheduled meetings with the Jumpstart regional and site teams
• Maintain quantitative and qualitative data for grant reporting in collaboration with the Program and Development teams
• Other duties assigned by the program director or development manager

Time Commitment

• Serve an average of 35-40 hours per week during the program year, including:
  • Volunteer management activities (detailed above), ongoing and daily basis
  • Bi-weekly supervisory meetings with Program Director, 1-2 hours per week
  • Planning meetings and check-ins with fellow Community Engagement Coordinator in Southern California’s regional office, 1-2 hours per week
  • Preparing for volunteer service projects and community events, 10-20 hours per week
  • Attending/leading volunteer service projects and community events, 4-12 hours per week
  • Planning meetings and check-ins with regional staff, 2-4 hours per month
• Participate in intensive trainings and regional gatherings and meetings as needed

Qualifications

• Dedication to Jumpstart and AmeriCorps’ missions
• Excellent project management skills with attention to detail, a focus on efficiency and strong relationship management skills
• Effective communication/presentation skills; both verbal and written
• Strong public speaking skills, including the ability to facilitate meetings and trainings
• Excellent interpersonal skills working with volunteers, members, donors, and staff
• Ability to lead a team of diverse volunteers to accomplish service projects
• Willingness to seek and use available resources to support problem solving efforts
• Availability, dependability, and willingness to be flexible

Additional Qualifications

• Bachelor’s Degree required
• Experience working in an early childhood setting and/or knowledge of early childhood development strongly desired
• Valid CA Driver’s License
• Ability to travel locally when needed
• Ability to lift bins weighing up to 20 lbs
• Demonstrated ability to use basic and some advanced functions of Windows operating systems, Microsoft Office Suite (Word, Excel, Power Point, Outlook, Publisher)
• Ability to work periodic evenings and weekends as needed

Compensation and Benefits

• Total living allowance of up to $25,060 to be paid on a bi-weekly basis over the course of the service term ($1,044 every 2 week pay period)
• Eligible to receive an AmeriCorps education award of $5,775 upon successful completion of 1,700-hour service term
• Full medical and dental benefits coverage for duration of service term
• Local travel reimbursement for mileage and parking related to volunteer activities
• Extensive training in the field of volunteer management and early childhood education
• Loan Forbearance and Child Care Benefits Program available, if eligible
• Unique opportunity to join a national network of individuals serving young children

Location

San Francisco, CA

Start Date

September, 2017