• 47 people are interested
 

Client Services Assistant

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ORGANIZATION: Navy-Marine Corps Relief Society Camp Pendleton North

  • 47 people are interested
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Helping Sailors and Marines in times of need or crisis is an excellent way to make a difference while adding purpose and perspective to your own life! The purpose of the Client Services Assistant (CSA) is to provide a professional, customer-focused, initial impression of the Society.


Key Responsibilities:
  • Serve as client’s ambassador focused on outstanding client services
  • Greet clients courteously and ascertain eligibility to apply for assistance
  • Assist client in determining required documents for interview
  • Enter or update client data
  • Manage phone calls and schedule appointments
  • Process Quick Assist Loans (QAL)
Benefits:
  • Making a positive contribution - serving Sailors, Marines, and their families
  • Training
  • Flexible schedule
  • Connect with other volunteers and build friendships
  • Skill development: customer service and administration
  • Experience to add to your resume
  • Mileage reimbursement

Our office hours are Monday-Friday 8:30 am-4:00 pm.

2 Shifts

  • 08:30 AM to 12:00 PM
  • afternoon / 12:00 PM to 04:00 PM
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About Navy-Marine Corps Relief Society Camp Pendleton North

Location:

Navy-Marine Corps Relief Society, Building 520512, Basilone Rd, Camp Pendleton North, CA 92055, US

Mission Statement

To provide, in partnership with the Navy and Marine Corps, financial, educational, and other need-based assistance to active-duty and retired Marines and Sailors, their eligible family members, and survivors.

Description

As a non-profit, volunteer service organization, we use both financial and non-financial resources to identify solutions to meet emerging needs. We help clients improve personal financial skills, and encourage financial responsibility.

  • We provide effective client service in a consistent, compassionate, and non-judgmental manner.
  • We are committed to preserving the dignity, self-respect, and confidentiality of our clients.
  • We are responsible stewards of the funds entrusted to us by our donors.
  • We provide our volunteers and employees with the training and resources to be effective - offering consistent services throughout the Society.
  • We recognize the vital role our volunteer force plays in the delivery of Society programs and services.

CAUSE AREAS

Education & Literacy
Veterans & Military Families
Education & Literacy, Veterans & Military Families

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

Navy-Marine Corps Relief SocietyBuilding 520512, Basilone RdCamp Pendleton North, CA 92055

SKILLS

  • Office Reception
  • People Skills
  • Multi-Tasking
  • Administrative Support
  • Customer Service
  • Data Entry

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 20
  • Orientation or Training
  • Flexible, at least 4 hours/week
  • Please note: Our office is located on a military base and a background check will be required for base access.

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