Client Call Center - Community Resource Volunteer


(28.115887,-80.63756)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

830 N. Apollo Blvd.Melbourne, FL 32935
"I alone can't change the world, but I can cast a stone across the waters and make many ripples" Mother Teresa.

About

The Community Outreach Volunteer serves a particular role for the Client Call Center. This volunteer connects callers from the general public to agencies that provide emergency and specialized services. The reason we have a person dedicated to this role is so that anyone who calls Love INC will know we genuinely care, and desire to extend each caller our love and compassion, especially in a time of hardship.

Love INC is not an emergency service, so we don't have the resources to provide client services to every caller. However, we are able to provide a starting point to lead callers to agencies that can provide help. The Outreach Volunteer is there to provide contact information as well as listen and provide emotional comfort and prayer. The Volunteer can also help callers re-connect to a Christian church of their denominational preference, so they can regain a sense of community and be supported in this time of need.

A person suited to this role is compassionate, nonjudgmental, reliable and spiritually mature with gifting in evangelism. Training and plenty of team support provided. Join us and make a difference in someone's life!

Requirements:

  • Reliable
  • Compassionate
  • Nonjudgmental
  • Listening skills
  • Spiritually mature
  • Gift of Evangelism

Duties:

  • Volunteers one shift per week (*see office hours).
  • Completes Team Orientation
  • Assists with other general duties as needed.

*Office hours: M-5:30 pm - 8 pm, Tues-Wed or Thurs 10:30 am - 2pm).

Skills

  • Basic Computer Skills
  • People Skills
  • Problem Solving
  • Verbal / Written Communication
  • Customer Service
  • Community Outreach

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Orientation or Training
  • Once a week
  • Interpersonal skills, Compassionate, Christian

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