• 31 people are interested
 

Novant Health Hospice seeks Office Support Volunteers

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ORGANIZATION: Novant Health Hospice

  • 31 people are interested

Job Title: Front Desk Greeter

Purpose: The Front Desk Greeter volunteer helps serve Novant Health Hospice by welcoming guests into the Novant Health Hospice administrative offices. Volunteers working in this capacity answer questions, provide information, direct clients to where they need to go and alerts staff when their client or guest has arrived. The Front Desk Greeter volunteer represents the agency to all guests of Novant Health Hospice.

Location: The Front Desk Volunteer works at 324 N. McDowell St, at the Novant Health Administrative Offices.

Key Responsibilities:

  • Cordially greets visitors upon arrival. Ascertains guest needs and directs them accordingly
  • Opens the front door upon guest arrival
  • Scans guests to make sure they are in the appropriate location
  • Directs guests who may be in the incorrect location
  • Has all guests sign-in to log
  • Signs for and alerts staff when packages arrive
  • Sorts US Mail
  • Knowledge of how to directly contact staff via their extensions
  • Works closely with Volunteer Coordinator on assignments/ needs
  • Other duties as assigned.

Reports to Novant Health Hospice Volunteer Coordinator

The Length of Appointment: The Front Desk Greet Volunteer serves one day per week for four hours. Shifts each day are from either 10am to 2pm or 2pm to 5pm.

Time Commitment: One Year

Special Requirements: Mature, dependable and caring individual who has the ability to communicate courteously and effectively with visitors and staff; must be able to maintain strict confidentiality of patient information. Problem-solving ability, care, compassion, works well with different personalities.

Support: Training for this position will be provided. Also, the Volunteer Coordinator will be available for questions and assistance.

Age Requirement: 18 years of age or older.

Dress Code: Business Casual

Other categories you might want to include in a volunteer position description are:

  • Valid Drivers License required
  • Development opportunities, such as training and promotion to other positions.
  • Background and Health screening required.
  • Benefits, such as a certificate of service, free parking, or volunteer appreciation event.

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About Novant Health Hospice

Location:

324 N. McDowell St, Charlotte, NC 28204, US

Mission Statement

We the employees and physician partners will deliver the most remarkable patient experience in every dimension, every time.

Description

Providing care for a loved one who is sick and can no longer look after themselves can be one of the biggest challenges a family has to face. These conditions can arise from old age, severe illness or crippling injuries, but regardless of the cause, we believe that no family should have to face these challenges alone.

Our hospice services provide a wide range of services and care-giving that can help patients and their loved ones when it is needed the most. Comfort, compassion and dignity are at the forefront of the care we provide.

Our hospice care specialists provide care for terminally ill patients and their families. We know how sensitive these times may be, and our goal is to provide patients and their families with effective healthcare that will improve the quality of a patient’s last days.

We provide an individualized treatment plan to comfortably manage pain and physical symptoms of each need a patient may have. Our team is made of doctors, nurses, medical social workers, chaplains, grief counselors, and volunteers that work together to help patients live life as comfortably and fulfilled as possible.

CAUSE AREAS

Community
Health & Medicine
Seniors
Community, Health & Medicine, Seniors

WHEN

We'll work with your schedule.

WHERE

324 N. Mcdowell St.Charlotte, NC 28204

(35.222206,-80.83176)
 

SKILLS

  • Office Reception
  • Administrative Support
  • Customer Service

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Orientation or Training
  • Four hours a shift

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