HousingWorks Volunteer

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Neighbor to Neighbor is a mentoring program designed to provide additional support for Urban Ministry Center's HousingWorks tenants. The transition into housing can be a difficult process and the level of support varies from tenant to tenant.

As a volunteer, the Assistant Program Coordinator provides support to the Program Coordinator in the development and implementation of the Neighbor to Neighbor program which matches volunteer mentors with a tenant in a one-on-one relationship.

The volunteer ensures program quality and performance by supporting efforts related to recruiting, screening, matching, tracking, and closing the relationship, and communicates with the mentor, social worker, and mentee throughout the relationship.

Reporting to the Program Coordinator, the volunteer is responsible for the support of the mentoring program, and will carry out the responsibilities of the position as defined below:

Duties:

• Support the implementation of an ongoing mentor recruitment plan, including development of annual recruitment and Neighbor to Neighbor activity plans, development and distribution of program marketing materials, presentations to targeted organizations, and ensuring a presence at key community events, etc.
• Support participant screening, training, matching, support and supervision, recognition, and closure activities
• Collaborate on the development and management of relationships with community partners
• Oversee inquiry and orientation process to ensure excellent public relations and customer service
• Maintain and update the program’s policy and procedure manual as needed
• Complete other duties and activities as needed

Qualifications:

• Some college or Bachelor’s degree preferred with emphasis on social work, psychology, volunteer management, and/or education
• One or more years of experience in mentoring and working within community organizations and/or schools preferred
• Expert knowledge of mentoring program policies and procedures
• Extremely strong organizational, writing, verbal, and interpersonal skills
• Creativity and flexibility in assuming significant responsibility
• Experience working in racially, ethnically, and socioeconomically diverse urban communities preferred

Benefits

• Serve as support to our HousingWorks program
• Gain a better understanding of Charlotte's homeless crisis and other issues related to poverty
• Ongoing support and training from staff
• Free or discounted certification opportunities
• Personal and professional growth
• Become an advocate for holistic and sustainable solutions to end homelessness

Application:

Please complete the application below and the Program Coordinator will get back to you in 2-3 business days. Thank you for your interest!

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