Positive Alternatives to Shelter Surrender (PASS) Bilingual Coordinator

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VIRTUAL AND ONSITE POSITIONS AVAILABLE!

Every week, a few hundred dogs enter the Dallas Animal Shelter. With limited capacity, this means that hundreds are euthanized weekly - for space. It doesn't matter if they're the fluffiest, cutest, sweetest animal - no one is safe there. Keeping animals from entering the shelter is a key part of making Dallas a no kill city.

The PASS Program inolves working with citizens who feel they need to give up their animals at the shelter and help them find alternatives from low-cost training and vet care to temporary boarding solutions - and everything in between!

We will provide you with resources for the most commonly seen reasons for surrender - training, medical, rehoming resources, etc - and teach you how to offer these resources to citizens to prevent them from surrendering.

PURPOSE OF THE POSITION: The PASS Coordinator will assist DPA’s PASS program including the online program as well as the on-site program at Dallas Animal Services. The PASS program is a priority initiative of DPA as we work with Dallas Animal Services and the city of Dallas to help reduce the number of animals surrendered to the shelter by counseling pet owners on options such as low-cost vet care and training resources.

Salary / Pay Rate: Volunteer

TIME COMMITMENT: 2-4 hours per week.

RESPONSIBILITIES:

• Support the coordinator of the online process of responding to PASS emails and phone messages.

• Follow up with citizens on medical and training referrals to ensure they are making their appointments.

• Tracking documents, communication and agreements for each citizen referral.

• Collecting success stories for marketing purposes.

• Establish new relationships with outside partners such as boarding facilities, other non-profits to increase resources available to citizens.

REQUIREMENTS:

• Must be at least 18 years old.

• Should have basic knowledge of Google drive and documents.

• Strong communication skills and professionalism.

• Compassion for individuals considering surrender of their pet.

• Experience in rescue is helpful.

• Bilingual language ability a must.

• Willingness to save lives!