Washington Youth Center921 S. 1st StreetSan Jose, CA95110
Our Direct Services team is looking for a Volunteer Site Leader to ensure food is distributed to people in need, in the community, efficiently, effectively and with dignity and respect for the people we serve. A Volunteer Site Leader will run one of Food Bank's food distribution sites in Santa Clara or San Mateo Counties with the help of other dedicated volunteers and the support of Second Harvest Staff and our community partners.
The Site Leader is responsible for:
Ensuring all safety guidelines are followed per standard operating procedures
Maintaining accurate membership site and volunteer records
Documenting issues in food distribution
Documenting and responding to site and member issues and escalating as appropriate
Developing and maintaining relationships with Second Harvest staff, employees and volunteers at host site, and of course the community members we serve
Creating an efficient yet warm and welcome environment for volunteers and members
This volunteer opportunity might be for you if:
You are at least 18 years old.
You can make a 6 month commitment.
You have the ability to perform with a high standard of customer service, professional conduct and responsibility.
You are friendly, patient with the ability to interact with many different types of individuals and families
You are organized and detail-oriented
You have the ability to maintain confidentiality
You have the ability to execute on a plan
You enjoy working in a fast pace environment with many moving parts
You have experience responding to issues quickly
You have experience working with volunteers
You are able lift 50 pounds
Nice to have experience:
Experience working for a non-profit or representing another organization as a volunteer
Experience working with low-income families and individuals
Bilingual in English/Spanish, English/Vietnamese, English/Chinese