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  • A group opportunity. Invite your friends.
  • 85 people are interested

MADD Helpline Volunteer Advocate

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ORGANIZATION: Mothers Against Drunk Driving (MADD)

  • A group opportunity. Invite your friends.
  • 85 people are interested

Life is forever changed after an impaired driving crash. Victims/survivors are often left bereaved, injured, and financially devastated. With the emotional, financial, and legal issues they face on a daily basis, victims/survivors need support to confront the challenges that lie ahead. In 2005, MADD launched the MADD Helpline, a telephone support service available to victims of drunk driving 24 hours a day, 365 days a year.

The MADD Helpline depends on volunteers to fill the night, weekend, and holiday hours when someone needs to reach out. To become a MADD Helpline volunteer all applicants must completed online and live training. We are looking for Helpline Volunteers to provide victims with immediate emotional support, information, and referrals to MADD entities nationwide.

This Volunteer Opportunity can be done remotely from the comfort of your home. If you or someone you know is interested in being a Helpline volunteer, please contact Vanessa Marquez at vanessa.marquez@madd.org.

Required Skills and Qualifications:

  • Background check

  • Completion of the Beginning Victim Assistance Training Institute (VATI)

  • Ability to communicate effectively

  • Sensitivity to the needs of victims/survivors of impaired driving

  • Ethical behavior and respect for confidentiality

  • Computer to access the schedule, communicate referrals and maintain records

Time Commitment Required: 5-10 hours per week, more if desired for 1 year.

Length of Assignment: At least one year post training.

In this MADD volunteer position of Helpline Volunteer, you must be at least 18 years or older. Out of respect for the victims, survivors, and families MADD serves, MADD does not accept those interested in volunteering who are currently involved in ongoing impaired driving offenses. Upon the resolution of your case please reach out to your local MADD office about potential volunteer opportunities.

More opportunities with Mothers Against Drunk Driving (MADD)

No additional volunteer opportunities at this time.

About Mothers Against Drunk Driving (MADD)


National Office, 511 E. John Carpenter Frwy, Suite 700, Irving, TX 75062, US

Mission Statement

The mission of Mothers Against Drunk Driving (MADD) is to end drunk driving, help fight drugged driving, support the victims of these violent crimes, and prevent underage drinking.


Mothers Against Drunk Driving is a National 501(c)3 not-for-profit with representation in all 50 states, Canada, Guam and Puerto Rico.

PLEASE NOTE: These positions will NOT fulfill any court ordered community service. Please contact your local MADD office for information on fulfilling your court ordered services. Thank you.


Advocacy & Human Rights
Crisis Support
Advocacy & Human Rights, Community, Crisis Support


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.



  • People 55+
  • Group


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 5-10 hours/week
  • At least one year commitment.

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