Lake Mead Visitor Center Volunteer
Lake Mead National Recreation Area
Lake Mead National Recreation Area is looking for volunteers from the local communities to to volunteer at the Lake Mead Visitor Center to provide our visitors with accurate information about the park and and the surrounding areas. Volunteers are needed for a minimum of a four hour shift once a week.
Volunteer will receive extensive training. Volunteer will become familiar with overall park history and recreational opportunities in order to answer in-person or telephone visitor questions and requests. The volunteer will provide appropriate orientation information verbally to a visitor at the front desk or on the telephone. When appropriate, the volunteer will select and distribute the appropriate handouts and/or maps to fulfill the requests. When answering the telephone, the volunteer will answer the telephone in an appropriate manner and listen to the caller’s request. When necessary, the volunteer will transfer the call to the appropriate individual for answering. The volunteer will address and fill envelopes with appropriate brochures to answer mail requests for visitor information. The volunteer may assist with back office inventory and stocking requirements.
The volunteer will assist in the operation of the Western National Parks Association’s store. The volunteer will become familiar with and recommending products for sale based on the visitors inquiry. Volunteer will operate a cash register (point of sale system) and credit card machine. He/she will handle cash; make correct change, and complete credit card transactions for customers so the account balances at end of day.
Volunteer will stock brochure racks with handouts and inform the visitor center supervisor when more stock is needed. Volunteer may be asked to fold brochures, so they fit into the Information desk slots. The volunteer will also check for sufficient brochure stock at the information desk and other visitor center locations and help with organizing and taking inventory of supplies. Volunteer will also help in arranging and tidying library books and DVD/CD’s so they are better organized and categorized.
Volunteer will collect and record visitor contacts throughout the day. This may be done using a handheld lap counter or by reading the electronic visitor counter. This includes recording film statistics and Jr. Ranger statistics. Volunteer will also record their own hours each time they work.
About Lake Mead National Recreation Area
601 Nevada Way, Boulder City, NV 89005, US
Lake Mead Volunteer-in-Parks Program integrates volunteers in all areas of park operations, building capacity and support through a meaningful park experience for a well trained volunteer work force.
Lake Mead Volunteer-in-Parks Program involves individuals and groups in the preservation and enhancement of the park’s natural and cultural resources and recreational opportunities in an atmosphere of respect and collaboration.
Volunteers-In-Parks (VIPs) are Very Important People to Lake Mead National Recreation Area (NRA)! Volunteers contribute their time and energy to help us to protect the magnificent natural and cultural areas entrusted to us, the National Park Service. Volunteers go home with a sense of pride of having participated in something worthwhile. If you want to be part of protecting this precious public land, Lake Mead National Recreation Area is that national park!
Lake Mead Volunteers are essential to the park’s commitment to the visitor and the resources since they support all aspects of operations. Lake Mead NRA has 4700 volunteers who donate over 120,000 hours to the park operations each year. All the work volunteers accomplish could not ever be done by park staff alone. They make a huge difference!
Volunteers assist us in many areas of the park’s operations. Here are just a few ways:
- Monitoring the encroachment of non-native species on native species habitat
- Seed collection
- Monitoring cultural site
- Public programs
- Hike leaders
- Visitor center ambassadors
- Environmental education
- Campground maintenance
- Campground hosts
- Administrative duties
- Boating safety
- Litter removal
- Trail watch
Come and be part of a team of volunteers that helps us every day in full filling our mission to serve the visitors and protect the resources.