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5 people are interested
Volunteer Aide for Legal Aid Program
ORGANIZATION: Palmdale City Library
Please visit the new page to apply.
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5 people are interested
Are you looking for a way to participate in your community and use your customer service skills? Are you able to work with a diverse range of individuals in a respectful and sensitive way? This might be the volunteer opportunity for you!
The Palmdale City Library hosts a Legal Aid program, sponsored by Legal Aid Foundation of Los Angeles, providing free, civil law assistance to low-income individuals via GoToMeeting videoconferencing. Appointments are required and take place between 3pm and 6pm every Tuesday.
We are seeking one individual to make an ongoing commitment, assisting Library staff with the intake of scheduled participants and helping ensure that appointments run according to schedule.
A successful volunteer Legal Aid Aide will have the ability to:
- Help keep people to a schedule, cancelling appointments of late arrivals when needed and tactfully interrupting videoconference sessions that run late.
- Interact well with a diverse range of individuals and conduct yourself in a professional manner.
- Troubleshoot basic computer issues related to videoconferencing (training will be provided).
- Provide good customer service skills - be friendly, understanding and discreet with potentially sensitive issues.
Applications will be accepted April 4, 2017 - May 5, 2017.
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About Palmdale City Library
Location:
700 E. Palmdale Blvd., Palmdale, CA 93550, US
Mission Statement
The Public Library is dedicated to free and equal access to information, knowledge, independent lifelong learning, cultural enrichment, and the joys of reading for our diverse community.
Description
Public libraries in California seek to engage the talents, skills and commitment of volunteers to serve the communities' information and literacy needs. Libraries offer a variety of skilled volunteer opportunities to make a meaningful contribution to library programs, operations, fundraising events and other community engagement functions. Skilled volunteers have opportunities to lead projects, work with teams of staff and volunteers, learn new skills, and have fun.
CAUSE AREAS
WHEN
WHERE
700 E. Palmdale Blvd.Palmdale, CA 93550
DATE POSTED
May 23, 2017
SKILLS
- Office Reception
- Basic Computer Skills
- People Skills
- Verbal / Written Communication
- Customer Service
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- Every Tuesday, 3pm - 6pm