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3 people are interested
Special Events Customer Service Team
ORGANIZATION: JDRF-Juvenile Diabetes Research Foundation
Please visit the new page to apply.
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3 people are interested
Position Summary:
We are looking for a group of 10-15 people to train as our specialized Customer Service Team for our signature fundraising events: Walk to Cure Diabetes, Revolution Ride to Defeat Diabetes, and Rockin’ for Research Gala. This team will be thoroughly trained for the roles of Pledge Team and Cash-out Team, and will be the front line contact with event participants and guests, providing excellent customer service.
Reports To:
Lisa Mitchell, Coordinator- Volunteer and Event Logistics
Responsibilities:
- Process participant pledge forms at Walk and Ride
- Facilitate cash-out process at Gala
- Provide excellent customer service to event participants and guests
- Complete associated paperwork with each role
- Enter data into our Auction database system
Minimum Commitment:
Ability to commit to at least (2) ofthe below events:
- TELUS Walk to Cure Diabetes- Sunday, June 11, 2017
Vancouver- Stanley Park
Fraser Valley- Mill Lake Park, Abbotsford - Revolution Ride to Defeat Diabetes- Friday, October 13, 2017
- Rockin’ for Research Gala- Saturday, October 21, 2017
Accountability:
- You are accountable to all JDRF staff and volunteers.
- You must maintain strict privacy and confidentiality of all personal information belonging to donors, volunteers, and staff that you encounter during your volunteer experience.
- Due to training investment, please make sure you are able to commit to at least (2) of the above events.
Qualifications:
- Excellent communication and organization skills
- Customer service experience
- Fluent in English
- Comfortable using computers
- Strong troubleshooting skills
Desired Candidate Traits:
- An interest in the not-for-profit sector
- Experience volunteering in other non-profit organizations’ office and/or events
- Administrative or office experience
Training Provided:
Mandatory Training will be provided at the end of May. Exact date to be determined.
Benefits:
- Gain professional work experience in a non-profit environment
- Put your skills to great use in meaningful projects
- Support a worthy cause, help find a cure for type 1 diabetes, and make a difference
- Have JDRF as a reference after the candidate has volunteered an adequate amount of time into his/her role
Application Process:
If you are interested in volunteering for this position, please submit your resume to Lisa Mitchell at
lmitchell@jdrf.ca, by Friday, April 21, 2017. Only qualified candidates will be contacted
More opportunities with JDRF-Juvenile Diabetes Research Foundation
No additional volunteer opportunities at this time.
About JDRF-Juvenile Diabetes Research Foundation
Location:
4180 Lougheed Hwy, Suite 502, Burnaby, British Columbia V5C 6A7, CA
Mission Statement
For over 40 years, JDRF has been a global leader in the search for an end to type 1 diabetes (T1D), through both research funding and advocacy. During that time, we have always talked about a cure as a singular destination: a return to normal physiology. But today, we realize that we are engaged in a process of curing T1D - that a cure is not just a destination but also a journey along a path. And we recognize that a part of our mission must be to help those living with T1D today to live healthier, easier, and safer lives until we arrive at the end of that path.
Description
JDRF is the leading global organization focused on type 1 diabetes (T1D) research. Driven by passionate, grassroots volunteers connected to children, adolescents, and adults with this disease, JDRF is the largest charitable supporter of T1D research. The goal of JDRF is to improve the lives of all people affected by T1D by accelerating progress on the most promising opportunities for curing, better treating, and preventing T1D.
CAUSE AREAS
WHEN
WHERE
6450 Roberts StreetSuite 150Burnaby, British Columbia Canada
DATE POSTED
March 29, 2017
SKILLS
- Data Entry
- Transactions
- Organization
- Verbal / Written Communication
- Administrative Support
- Customer Service
GOOD FOR
N/A
REQUIREMENTS
- Able to commit to at least 2 of the listed events