Help Desperate Pet Owners Keep Their Animals


Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.

Positive Alternative to Shelter Surrender


PURPOSE OF THE POSITION: The PASS volunteer will help DPA’s PASS program for either the email/phone program or the on-site program at Dallas Animal Services. The PASS program is a priority initiative of DPA as we work with Dallas Animal Services and the city of Dallas to help reduce the number of animals surrendered to the shelter by counseling pet owners on options such as low-cost vet care and training resources.

We will provide you with resources for the most commonly seen reasons for surrender - training, medical, rehoming resources, etc - and teach you how to offer these resources to citizens to prevent them from surrendering.

Salary / Pay Rate: Volunteer

TIME COMMITMENT: 2-4 hours per week.


  • Responding to PASS emails and phone messages.

  • Ensure that everyone who contacts the PASS line receives a response.

  • Ensure that all communications are tracked.

  • Assist citizens with Dallas Animal Services by offering resources to prevent surrenders.


  • Must be at least 18 years old.

  • Should have basic knowledge of Google drive and documents.

  • Must be local to DFW if volunteering at DAS, can be virtual if assisting on the PASS-line.

  • Must attending PASS online training before volunteering at DAS.

  • Strong communication skills and professionalism.

  • Compassion for individuals considering surrender of their pet.

  • Experience in rescue is helpful.

  • Bilingual language ability helpful but not required.

  • Willingness to save lives!


  • Organization
  • Relationship Building
  • Verbal / Written Communication

Good Match For

Teens People 55+ Group

Requirements & Commitment

  • Must be at least 18
  • 2-4 hours a week

Report this opportunity

Report this opportunity

Engage your employees, consumers, or students! VolunteerMatch provides the tools that make community involvement easy.