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See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Love talking to seniors? Ombudsman need you!

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Senior Advocacy Services

Volunteer delivering flowers to a resident
Our volunteers make a difference in the lives of those who live in long term care facilities by making visits, hearing from residents and preventing elder abuse.

We are GOOD PEOPLE doing GOOD WORK. Become a part of our team.

Seniors in long term care are in need of someone to talk to. Are you a good listener and enjoy building relationships? Then you should become an Ombudsman Advocate and make a difference in an elder’s life.
Are you passionate about rights, protecting residents dignity and quality of life? Do you want to be part of protecting our vulnerable seniors living in nursing homes?

Senior Advocacy Services is looking for volunteer Ombudsman. Certification Training provided via Zoom. Call Today!

Contact Donata for more information at 707-526-4108 or email donatam@sasnb.org

Discover more about what and who an Ombudsman is, go to:


1 More opportunity with Senior Advocacy Services

About Senior Advocacy Services


1129 Industrial Ave. Suite 201, Petaluma, CA 94952, US

Mission Statement

Senior Advocacy Services provides services and resources that address the challenges of aging. All of us at Senior Advocacy Services are proud to celebrate years of service to older adults in communities throughout the North Bay region. Thousands of seniors and others benefit from the Long Term Care Ombudsman, Elder Justice Initiative and Medicare Health Insurance Counseling and Advocacy Program. Our staff and volunteers continue this legacy by providing quality services that inform, protect and care for each individual.


We are one agency with 3 programs: Ombudsman, HICAP and the Elder Justice Initiative.

Ombudsmen are state certified individuals who resolve the problems of residents of nursing homes and residential care facilities for the elderly. They provide an avenue for conflict resolution that may be otherwise unavailable to elderly residents who are victims of neglect and abuse. Ombudsmen representatives strive to ensure dignity, choice and quality of life for all individuals in long term care. Ombudsmen are a vital component of long term care services. They provide a voice for vulnerable seniors who may feel overwhelmed, fearful or ashamed to communicate problems of abuse and neglect, be it physical, sexual, emotional, verbal or financial.

HICAP, the Health Insurance Counseling and Advocacy Program, was established by the California Department of Aging in 1984. The program is designed to provide Medicare beneficiaries and persons 60 years of age and older with assistance in dealing with Medicare, HMOs, long-term care insurance, and other health insurance issues. Senior Advocacy Services - HICAP office assists people living or moving to Lake, Mendocino, Marin, Napa, Solano, and Sonoma Counties.

The Elder Justice Initiative strives to ensure seniors are safe and supported in Sonoma County with dignity, honor and respect. The Elder Justice Coalition is a collaboration of Sonoma County organizations unified in the common goal of elder justice.

Justice & Legal


We'll work with your schedule.


1129 Industrial Ave. Suite 201Petaluma, CA 94952



  • People Skills
  • Conflict Resolution
  • Problem Solving
  • Advocacy
  • Legal (General)
  • Relationship Building


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 21
  • Orientation or Training
  • 36 hr of training provided via Zoom. Serve 14 hours/month.
  • Must be comfortable entering a long-term care facility with PPE.

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