Detroit67 Info Booth Attendant Volunteer

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PURPOSE:

To assist the Society’s Detroit67 Project in staffing informational booths during festivals, programs, events, fundraisers, community, etc. with the focus of informing the general public of all Society-related events, specifically with regards to the Detroit67 Project. As an ambassador of the Society this role will provide excellent customer service in response to patron inquiries and requests.

DUTIES:

• Adhere to Society policies and procedures for communicating with the general public;
• Present information to the public regarding ongoing Society-related programs, events and schedules;
• Distribute Society and D67 marketing materials to patron participants;
• Engaging patrons with information regarding Society events by creating dialogue with a personable approach;
• Conduct audits and surveys of Detroit67 program/event participants, as needed;
• Responsible for communicating with staff in order to maintain your supply inventory of marketing and promotional materials for programs/events.
• Assist with other projects and duties, as needed.

SUGGESTED SCHEDULING:

Due to the continuous growth of community partnerships involved in this project, as well as the training requirements, we ask that candidates are able to commit to a minimum of 3-6 months of service to the Society and have the ability to volunteer at a minimum of 1-2 programs/events per month during our heavy project season (now through Summer, 2019) and at least one 3-hour office shift on a monthly basis.

For scheduling purposes, all volunteers will receive advance notice for nearly all Detroit67 programs and events.

There will be a two week trial period for this volunteer position. DHS will coordinate with each volunteer to assign duties that are a best fit for our needs and each individual interest level.

PREFERRED SKILLS:

• Maintain working knowledge of ongoing Society-related programs and events;
• Possess excellent interpersonal, communication and organization skills;
• The ability to communicate respectfully with persons of diverse cultures and backgrounds;
• Ability to respond to patron inquiries in a timely fashion;
• Ability to represent the Society in a friendly, courteous and professional manner;
• Establish and maintain effective working relationships with Society staff, venue coordinators and the general public.
• Maintain the ability to work individually and as part a team environment.

TRAINING & SUPPORT:

Volunteers will receive on-the-job training of Society-approved representation at community events by shadowing staff to a variety of public programs during their trial period.

There will be a two week trial period for this volunteer position. DHS will coordinate with each volunteer to assign duties that are a best fit for our needs and each individual interest.