Health Information Ambassador Volunteer


Cause Areas


It's flexible! We'll work with your schedule.


Rochester General Hospital1425 Portland Ave.Rochester, NY 14621


The purpose of this volunteer position is to improve the patient and family experience along with patient-related health outcomes by increasing patient knowledge and understanding of their condition through greater access to health care information.

Specifically, volunteers in this position will:

  • Proactively go from patient-room to patient-room to explain the health information request process to patients and their family members

  • Assist patients in the completion of the Health Information Request Form using an iPad supplied by the Medical Library.

  • Round on patients and their families to determine and meet their comfort needs (extra pillow, blanket, refill waters, personal belongings within reach, etc.)

  • Socialize with and spend time visiting patients as a listening companion


  • People Skills
  • Relationship Building
  • Patient Care
  • Healthcare
  • General Education

Good Match For


Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • At least 3 hours/week, minimum 14-week commitment

Report this opportunity

Report this opportunity

Engage your employees, consumers, or students! VolunteerMatch provides the tools that make community involvement easy.