Administrative Assistant Volunteer Requirements

Objective: To provide assistance to Fayetteville Urban Ministry (FUM) Staff/Operations

Major Responsibilities:

1. Staff the reception area and answer incoming telephone calls.

2. Greet and direct visitors.

3. Provide resource information as needed.

4. Dress appropriately for a casual and active office setting

5. Notify us if you are unable to come in. Call your supervisor at 910-483-5944. Failure to call in three (3) times can result in termination. If you do not get a live voice, you must leave a message.

6. Confidentiality:FUM related information is confidential and should not be discussed with others.

Qualifications:

1. Must be at least 18 years old.

2. A serious commitment to FUM, its mission and its clients.

3. Must have a pleasant telephone voice, good listening skills and patience with diverse groups.

4. Complete a volunteer application.

Training and Preparation:

1. Tour and orientation.

2. Receptionist training - 30 minutes

1. A serious commitment to FUM, its mission and its clients.

2. Dress appropriately for a casual and active office setting.

3. Accomplish tasks assigned in a satisfactory manner.

4. Notify us if you are unable to come in. Call 910-483-5944. Failure to call in 3 times can result in termination. If you do not get a live voice, you must leave a message.

5. Volunteers under the age of 16 must be accompanied by parent

6. Must maintain a positive attitude that encourages team work, peace and joy in the work place.

8. Must refrain from negative or illegal activity, use of profanity, gossip, fighting or arguments.

**All volunteers are required to wear face coverings and practice social distancing. Anyone entering a FUM facility will have a mandatory temperature check.**