Storm Water Services: The Big Spring Clean

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About Charlotte-Mecklenburg Storm Water Services

Location:

2145 Suttle Avenue, Charlotte, NC 28211, US

Mission Statement

​​​​​​Established in the early 1990’s, Charlotte-Mecklenburg Storm Water Services is a joint municipal/county stormwater utility that includes Charlotte, the surrounding towns of Davidson, Cornelius, Huntersville, Matthews, Mint Hill and Pineville, and Mecklenburg County.

Description

Storm Water Services works year-round to manage the runoff from rainfall, reduce flooding, restore floodplains and protect the water quality of surface waters county-wide. We accomplish this by:

• Increasing drainage capacity to meet growth and development demands

• Repairing and replacing aging storm drainage infrastructure

• Restoring severely eroded streams and floodplains to hold excess rain

• Mapping floodplains to protect drainage capacity and manage floodplain development

• Responding to residents who call 3-1-1 to report drainage and flooding problems

• Monitoring surface waters for evidence of pollutants

• Enforcing ordinances to protect surface waters

• Educating residents about flood safety, pollution prevention and volunteer opportunities