CRM Administrator


Cause Areas

When

It's flexible! We'll work with your schedule.

Where

This is a Virtual Opportunity, with no fixed address.

About

What You'll Do:

  • Implement and maintain the organizations CRM system; ensuring all aspects of the CRM database and sales processes
  • Help organization efforts to continuously improve CRM and leverage its capabilities
  • Create procedures and techniques to maximize CRM data and minimize time required to enter or update contact data
  • Coordinate custom programing needs to enhance the CRM system
  • Ensure CRM functionality and fields are updated and accurate
  • Regulate reporting, update dashboards and views in CRM
  • Work with internal Information Technology and Software Development teams to deliver best in class data management
  • Assure CRM security roles and functionality are maintained and updated for users
  • Implement and audit CRM functionality and processes that create reporting metrics
  • Coordinate with sales and other internal teams, as required
  • Understand current CRM capabilities, trends and future opportunities for improvement
  • Maintain awareness of industry best practices
  • Deliver performance reports, pull, assemble and present data and analysis as needed for presentations and reports
  • Interpret and analyze results using statistical techniques and tools (such as excel or other tools) and provide ongoing reports

Who You Are:

  • Prior CRM administrator experience, preferably with Quickbase
  • Strong working knowledge of CRM software and database management
  • Ability to identify, analyze, and interpret trends or patterns in data sets
  • Have base knowledge of marketing analytics and want to grow in this field

Desired Skills:

  • Excellent communicator and collaborator
  • Self-confident with sense of humor
  • Desire to work in a fast-paced environment that requires a high energy level
  • Works with a high sense of urgency and attention to detail
  • Desire to embrace the company’s vision, mission and values

Skills

  • Basic Computer Skills
  • Database Administration
  • Google Apps
  • Visual Arts
  • Arts Administration

Good Match For

People 55+

Requirements & Commitment

N/A

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