Patient Engagement-Support Volunteer


Cause Areas


It's flexible! We'll work with your schedule.


The Center for Refugee Health222 Alexander Street4th FloorRochester, NY 14607


Health care volunteers are "compassionate strangers" to patients, participants, clients and their families.

Most likely never having met before, volunteers will support refugees and decrease their burden and anxiety, engage and support during their care, and give hope through compassionate companionship.

Activities include but are not limited to:

  • Escorting patients from the clinic to the on-site pharmacy and lab

  • Helping patients find different locations on the Alexander Park campus

  • Assisting patients who need help sorting through their mail

  • Helping patients get medications filled at the on-site pharmacy

  • Ensuring that patients in the waiting room have been checked in

  • Assisting patients with contacting their transportation after they have completed their office visit


  • Teaching / Instruction
  • Case Work / Management
  • Healthcare
  • Hospitality
  • Customer Service
  • Community Outreach

Good Match For


Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • At least 2 hours/week, minimum 20 week commitment
  • Volunteers must be willing to work with patients who do not speak English as a primary language and

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