Habitat for Humanity MetroWest/Greater Worcester ReStore Donation Phone Assistant

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Habitat for Humanity - MetroWest / Greater Worcester

  • 3 people are interested

Habitat for Humanity - MetroWest/Greater Worcester's ReStore is actively looking for a Donations Assistant! ReStore is Habitat’s open to the public retail outlet that sells donated new and gently used home furnishings and building materials! The proceeds from all items sold a ReStore go to funding Habitat’s home build mission. The Habitat for Humanity MetroWest/Greater Worcester ReStore generates enough funds to build a home a year, while also keeping over 600 tons of usable materials out of local landfills!

This opportunity consists of the following tasks:

  • answer basic questions regarding the ReStore location, hours, process for donating, etc,
  • return calls efficiently and forward messages as necessary,
  • schedule pickups via on-line scheduling tool Thriftcart,
  • screen donation calls to ensure pickups meet our requirements,
  • make confirmation calls on pickup day, and
  • make calls in response to donor inquiry emails

Interested individuals should be comfortable with phone communication and passionate about providing positive customer service experiences!

This is a flexible volunteer opportunity. We are looking for 8-10 (or more!) hours a week (week=Monday-Friday 9AM-5PM) of volunteer support.

Please send a resume to Molly Pietrantonio at volunteer@habitatmwgw.org. For any further questions or concerns feel free to reach out to the e-mail address above or call 508-799-9259 ext 113.

4 More opportunities with Habitat for Humanity - MetroWest / Greater Worcester

About Habitat for Humanity - MetroWest / Greater Worcester


11 Distributor ROad, Worcester, MA 01605, US

Mission Statement

Habitat for Humanity -- MetroWest/ Greater Worcester is an independently-operated affiliate of Habitat for Humanity International. Founded as an affiliate in 1985, we are a non-profit, ecumenical, Christian housing ministry dedicated to making shelter a matter of conscience. Building relationships and community is as important to us as building homes. We welcome people of all faith affiliations and backgrounds to join together in partnership and lend a hand to those in need of simple, decent, safe, affordable housing.


At Habitat for Humanity--MetroWest/Greater Worcester (HFH-MW/GW), our motto is "A hand up, not a handout." We are dedicated to building houses with families, not for them. We partner with hardworking families who earn between 25% - 60% of the area median income and do not qualify for other homeownership programs. Not only do Habitat families pay for their homes through a monthly mortgage, they also put in between 400 and 500 hours of sweat equity prior to becoming homeowners.

The Habitat for Humanity-MetroWest/Greater Worcester also has a retail outlet, ReStore. ReStore is a retail outlet that sells quality, gently-used and surplus construction and home improvement materials as well as home furnishings for a fraction of regular retail prices. The ReStore offers great deals on building supplies, making your home improvements more affordable while providing much needed funding for the work of Habitat for Humanity-MetroWest/Greater Worcester.


We'll work with your schedule.


640 Lincoln StreetWorcester, MA 01605



  • Office Reception
  • Organization
  • People Skills
  • Administrative Support
  • Customer Service




  • Driver's License Needed
  • Background Check
  • Orientation or Training
  • Flexible

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