ER Patient Experience Rounder
WhenIt's flexible! We'll work with your schedule.
WherePrinceton HealthCare SystemOne Plainsboro RoadPlainsboro, NJ 08536
This is a new position and the duties will continue to be developed upon. Initial duties may include but are not limited to the following:
1. Check in with the E.D. Charge Nurse and/or Assistant Nurse Manager on duty.
2. Notify each staff nurse and technician that you are on duty and available to assist if needed either in person or via phone.
3. Ask patients and family members if there is anything you can provide them with or do for them, before leaving the room (i.e. warm blanket, coffee, assist them in contacting family, and assist them with the television operations.)
4. Check with nursing staff and/or refer to the census listing before providing patients with comfort items. It is important to note that some patients may not be allowed fluids due to restrictions, swallowing precautions, etc. Additionally, patients who have a fever may not be allowed a warm blanket. Always check with a nurse if you are unsure of a patients condition/needs.
5. Check on patients who may be in the waiting room area or the internal results waiting (IRW) area. If patients in these areas request comfort items, follow the same procedures listed above. For patients in the waiting room, you may need to check with the triage nurse.
6. Always make sure that items the patient may need are within reach before leaving the room. Ensure the call bell and television remote is accessible to the patient.
7. Notify the nurse assigned to the patient of any medical/nursing needs. These may include but are not limited to: toileting, questions about tests, and questions about their condition, medication and treatment. Volunteers are prohibited from providing medical advice or care which requires licensure or special training.
This position will require that you are able to:
* See and hear.
* Speak in a well modulated voice so that you are clearly understood by others.
* Stand and walk for long periods of time with occasional sitting.
* Reach for supplies.
* Bend and crouch at times.
To be successful in this role, you should:
* Be friendly and not afraid of walking into curtained patient areas after knocking to check on patients.
* Be able to work independently at times, but also able to communicate well with the doctors and nurses to let them know what the patients needs are.
* Be able to recognize and report when patients are in distress. Volunteers are not responsible for nor should they be assessing, monitoring or observing patients, however, they should always be alert and aware of signs of distress and understand how to report them immediately to nursing/medical staff.
(Must be atleast 18 years old)
Good Match For
Teens People 55+
Requirements & Commitment
- Background Check
- Must be at least 18
- Orientation or Training
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