NAMI San Diego Peer & Family Support Helpline


(32.810253,-117.132355)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

NAMI Main Office 5095 Murphy Canyon Road Suite 320San Diego, CA 92123
NAMI SD

About

What is the Peer and Family Support Helpline (HL)?

Peer and Family Support Helpline (HL) volunteers are placed in the Helpline area within our administrative office. Volunteers manage incoming calls, email inquiries and monitor online chat sessions. It is NOT a crisis line. Volunteers help with a wide variety of questions associated with the behavioral health system. This makes the Helpline the perfect opportunity for someone who wants to learn as much as possible about the local behavioral health system and how it works while also being a supportive assistant to those in need!

Time Commitment

3 Hours / Week for a 6-month commitment

How Do You Become a Peer & Family Support Helpline Volunteer?

  • Step 1: Fill out a Volunteer Application
  • Step 2: Complete a Volunteer Interview
  • Step 3: Clear Two Personal Reference Checks
  • Step 4: Attend a Volunteer Information Session and a Helpline Training

Benefits

  • Experience working within a local non-profit and call center!
  • Learn about Behavioral Health and the many resources available to San Diego County!
  • Improve your own skill set through active listening, research, effective communication, and reporting as you solve individual concerns!
  • Utilize your passion and experience in a meaningful and impactful way!

Volunteering with NAMI San Diego is more than just another opportunity. It is becoming a part of the Mental Health Community! With your support we can show that "It’s OK to talk about Mental Illness"

Apply Here: https://www.volgistics.com/ex/portal.dll/ap?ap=900862886

Questions: volunteers@namisd.org

Skills

  • Basic Computer Skills
  • Mental Health
  • Bilingual
  • Problem Solving
  • Spanish
  • Advocacy

Good Match For

N/A

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • 3 Hours / Week for a 6-month commitment
  • Comfortable with sitting for long periods, tech savvy and comfortable with multitasking.

Report this opportunity

Report this opportunity