Volunteer Phone Ambassador Job Descriptio n
Volunteer Reports to: Client Services Associates
Summary: A Precious Child provides children in need with opportunities and resources to empower them to achieve their full potential. The role of our Phone Ambassador is to provide a warm welcome to incoming communications from the community and clients. This position will be able to answer general inquires, make outgoing phone calls to clients about appointment reminders and assist Client Service Associates as needed.
Duties & Responsibilities:
Answer telephone, direct and screen call s .
T ake and relay messages .
Other duties as assigned.
Good communication skills and professional personal presentation.
Organizing, planning, and customer service orientation .
A ttention to detail and be able to multitask .
Bilingual preferred, but not required.
Respect and maintain confidentiality of A Precious Child clients, volunteers, partners, and donors.
Training & Supervision:
Complete Volunteer Application.
Complete Volunteer Orientation with Volunteer Manager .
T raining will be provided by the Resource Center Directo r and Client Services Associates prior to starting volunteer shifts.
Schedules are flexible and will be based upon the current needs in Client Services.
Shifts are available between Monday-Friday, 9:00 AM- 4:00 PM.
We ask for a commitment to an established schedule. ( Flexible scheduling available)
Mak e a difference in a child's life by collaborating with our staff and volunteers.
Be a part of an amazing Volunteer Team who are the core of our organization.
Gain valuable work experience as part of a dynamic team.
Develop a wide variety of contacts and networking leads .
- Office Reception
- Administrative Support
- Customer Service
Good Match For
Requirements & Commitment
- Orientation or Training