***COVID-19 has directly impacted the entire globe. Others who are directly impacted are survivors of domestic violence, sexual assault, and child abuse. It has limited the opportunities for these survivors to have proper outlets from their abuse situations in which they live. For this reason, we are asking the community to reach out to their loved ones as much as possible, be there for your friends and family members who may be victims of abuse, and volunteer at your local domestic violence, sexual assault, and child abuse crisis center. If you are in the York, Chester, Lancaster, or Union County areas, we'd love to have you join us in supporting survivors and ending abuse!

Tite: Receptionist Volunteer

Purpose: To provide support to victims of abuse over the phone and in-person

Qualifications:

• Must be 18 years of age
• Completion of 15 hours Volunteer Training
• Ability to remain non-judgmental and non-directive
• Willingness to work through emergency situations with calm and collective demeanor
• Singing and adhering to confidentially pledge
• Access to reliable transportation and phone service
• Adherence to the philosophy, goals, and policies of Safe Passage

Responsibilities:

• Answer crisis calls or in person crisis interviews
• Complete crisis in-take assessment sheet
• Provide adequate information to potential clients about services
• Work with staff to provide additional resources and emergency shelter services as needed
• Support callers in creating a safety plan as needed
• Attend quarterly meetings of volunteer staff
• Contact supervisor regarding mandated reports or child abuse or suicide attempts

Learning opportunities:

• Receive working knowledge of services provided to victims and survivors or domestic violence, sexual assault, and child abuse at Safe Passage
• Gain experience in working with victims of abuse in emergency situations
• Learn about community resources available to those in need
• Develop familiarity with responsibilities of victim service providers
• Network with community partners and government personnel
• Work to create a culture of change pertaining to violence against adults and children