Volunteer Case Manager


Cause Areas


It's flexible! We'll work with your schedule.


Citywide - but you work from homeIndianapolis, IN 46208

Everybody needs help sometime.


Low income seniors and homeowners with disabilities sometimes receive Health Department citations for issues that they just don't have money to fix. These folks are often confused and scared by the situation and need help to work through it. We need volunteers who can work with them to understand the issues and understand what they can do to resolve it. NeighborLink does the actual repair/clean up work but that's not enough.

Volunteers work with an experienced case worker until you're comfortable. Activities involve working with the homeowner, the Health Department (they love you, really), the NeighborLink workers, with other agencies around town who also help, with volunteer lawyers, and anyone who gets involved to help the homeowner. You coordinate activities and help the senior through a scary experience.

Objective: resolve the citation and get the homeowner any help they need going forward.

Time Committment: as much or as little as you choose. If you only help one senior we would be grateful. If you work a regular schedule helping many homeowners, that would be great. It's up to you. Almost all work can be done over the phone from your home, but ussually an initial visit to the home with NeighborLink personnel is helpful.


  • Elder care
  • Case Work / Management
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 21
  • Orientation or Training
  • Volunteer will determine their own calendar

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