(38.99435,-77.0446)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

2020 East West HighwaySilver Spring, MD 20910

About

The Specialist provides emergency communication and casework services to Red Cross clients. Duties include:

  • Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients.
  • Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service.
  • Understands and applies Red Cross and SAF policies consistently and correctly.
  • Compose and deliver emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks

*Volunteers must be able to work out of our Silver Spring, MD hours and be available during business hours (9am - 5pm) during weekdays.

Skills

  • People Skills
  • Relationship Building
  • Verbal / Written Communication
  • Psychology
  • Community Outreach

Good Match For

N/A

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 6 or more hours a week between the hours of 10:00a

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