Survey Conductor/Researcher

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HOME Line is seeking volunteers to assist with surveying previous callers to our statewide tenant hotline about their bedbug experiences. Through this project, volunteers will reach out to nearly 1,000 Minnesota renters who reported problems with bedbugs to learn how tenants responded to advice from HOME Line’s tenant advocates and legal staff, how landlords responded to tenants’ requests to address bedbug infestations, and what the resulting outcomes were for those tenants.

Job Duties

• Work with HOME Line staff to call renters who previously contacted our hotline for advice
• Follow a script to ask specific questions related to bedbug infestations
• Data-enter client records

Qualifications

• Ability to work at our office during hours of operation (M-Th, 9-6; F, 9-3)
• Strong communication and interpersonal skills
• Good judgment and willingness to ask for assistance when needed
• Adhere to client confidentiality

Duration and Time Commitment

This survey will take place on an ongoing basis from December 1, 2016 through February 28, 2017. You are welcome to contact us to volunteer anytime during this time period. We ask for a 30 hour time commitment during this time. Scheduling is very flexible within our hours of operation. Our hours are M-Th 9-6, F 9-3.