Patient Relations Liaison Needed at Danbury Hospital


Cause Areas


It's flexible! We'll work with your schedule.


24 Hospital Avenue6 SouthDanbury, CT 06810


ASSIGNMENT: Patient Relations Liaison

DEPARTMENT: Patient Relations & Service Excellence


To interact with all appropriate newly admitted patients (excluding isolation, altered mental status, Detox, non-communicative, English as a second language, and e nd of life) to assess the environment and inform them of a variety of entitled services and programs we offer.


Assess overall environment. Using script, inform patient of your role in helping them settle in and inform them about services and information available to them i.e.

  • P care tv system

  • TENT card

  • Communication Board

  • Communication regarding medical folder - what they can expect

  • Contact sheet for family and friends

  • Our quiet at night initiative - what they can expect us to offer and do after hours to help them rest

  • Free phone, how to dial, how to use a phone card

  • Free TV service

Review amenities with patient including pillow speaker

Report all issues and concerns to designated staff member

DAYS & TIMES Sunday thru Saturday

NEEDED: 10:00-1:00, Evenings... We can work out individual schedules


  • Must have the ability to feel comfortable in a patient setting
  • Must possess strong interpersonal skills
  • Must have a friendly, pleasant and inviting manner
  • Must be able to communicate your purpose in a professional and caring manner
  • Must be an attentive listener
  • Have empathy
  • Must have knowledge of and adherence to hospital policies concerning confidentiality, in relation to patients, physicians, and other staff members.


  • People Skills
  • Problem Solving
  • Reading Comprehension
  • Verbal / Written Communication
  • Public Relations
  • Community Outreach

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Orientation or Training
  • Minimum of six months of service.

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