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Front Desk Representative

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Willis Dady Homeless Services

  • 10 people are interested

Throughout the day at Willis Dady, there are phone calls, donations, and multiple visitors. Since many are directed to different staff in the shelter, having a point person to direct inquiries is instrumental in allowing our agency to function at its greatest capacity. As such, having a volunteer’s help allows the shelter in running smoothly throughout the day while allowing our staff to better focus on their jobs.

Duties also include answering the phone and refer the call to the proper party, welcoming visitors at the front desk, assist them with their needs, collecting and recording donations that come throughout the day, and understanding how to use the computer regarding logging in information.

Qualifications include basic computer knowledge and great communication skills. You should also possess patience, empathy, and a desire to serve the community.

6 More opportunities with Willis Dady Homeless Services

About Willis Dady Homeless Services



Mission Statement

Willis Dady empowers clients to break the cycle of homelessness and become self-sufficient, and provides shelter and prevention services to the homeless and near-homeless.


Our goal is to help as many struggling people as possible to avoid needing shelter altogether, and for those who do enter shelter to help move them into permanent housing as quickly as possible.

Homeless & Housing
Veterans & Military Families


We'll work with your schedule.


1247 4th Ave SECedar Rapids, IA 52403



  • Office Reception
  • Customer Service
  • Administrative Support
  • Basic Computer Skills


  • Teens
  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • The time is flexible, but we hope to schedule you for at least one two-hour shift on a weekly basis. This is a regular, long-term commitment.

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