Intake Call Center Volunteer


(34.061073,-118.293274)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

3250 Wilshire Blvd.Los Angeles, CA 90010

About

Bet Tzedek Needs YOUR Help! Intake Services Volunteers Sought Bet Tzedek’s Intake Services volunteers conduct pre-screening assessments in order to determine the appropriate course of action for individuals who call seeking legal assistance. Our volunteers are often the first contact our community has with our organization, and we rely on our volunteers to handle a high volume of calls from a diverse population of individuals with a broad range of needs. Under attorney supervision, volunteers develop foundational office skills, including learning to spot legal issues; to conduct telephone interviews with potential clients dealing with challenging, stressful situations; determining what information provided by the caller is relevant; and to begin to develop judgement of potential cases in a wide array of legal areas. Volunteering with Intake Services also provides first-hand knowledge of the landscape of legal services available in Los Angeles County and exposure to and understanding of the issues faced by the communities we serve. Commitment: We ask that volunteers commit to working in the Intake Center for 4-8 hours/week for 8-10 weeks. During certain periods, such as winter break, we may be able to accommodate schedules that include a higher number of hours per week for fewer weeks. Work must be completed during normal business hours (M-F, 9am-5pm). To Apply: Email volunteer@bettzedek.org or call (323) 549-5839 or with any questions. Spanish language skills are highly preferred, but not required.

Skills

  • Data Entry
  • Executive Admin
  • Administrative Support
  • Customer Service

Good Match For

N/A

Requirements & Commitment

  • Orientation or Training
  • 4 to 8 hours a week, for 10 weeks.

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