VITA Interpreter

Save to Favorites

Interpreters work with VITA clients throughout the tax preparation process. Volunteers who speak Cantonese, Mandarin, Spanish and Vietnamese are always needed.

Responsibilities:

• Work with the Volunteer Site Coordinator and others at a VITA site to assist with interpreting tax payer information.
• Provide free interpreter services at VITA site(s).
• Encourage clients to save a portion of their refund as a savings bond or in a savings account or safe and secure prepaid debit card.

• Maintain confidentiality of taxpayer information.
• Ensure no compensation of any kind is accepted for volunteer services provided.

Requirements:

• Read all communications and updates on tax requirements or procedural changes.
• Respect client privacy.
• Maintain accurate records of assistance provided.
• Give 24-hour cancellation notice when unable to volunteer at your site.

Qualifications:

• Ability to work as a volunteer one shift per week (4 hours), totaling at least 30 hours from January 24 th to April 15 th, 2017.
• Strong verbal and communication skills.
• Good interpersonal skills and comfort with a wide range of people.
• Ability to take initiative and work with minimal supervision.
• Commitment to strengthening families by increasing self-sufficiency.
• Proficiency in English and Cantonese, Mandarin or Spanish. Ability to translate both languages helpful.
• Basic tax knowledge (Form 1040, Form 1040A and Form 1040EZ) is helpful, but not required.
• Experienced interpreter preferred but not required.

Training (to be provided by us Dec-Jan):

• Module 1 required.
• Pass the Standard of Conduct certification through Link and Learn.

We will have three orientation sessions in November and December. To sign up, please follow this link:http://tinyurl.com/jmatyy9.

If you have any questions, please contact Meg Heisler at mheisler@ebaldc.org or (510) 606-1786.