Cause Areas


Tue Jan 24, 2017 - Tue Apr 18, 2017


1825 San Pablo AvenueSuite 200Oakland, CA 94612


Interpreters work with VITA clients throughout the tax preparation process. Volunteers who speak Cantonese, Mandarin, Spanish and Vietnamese are always needed.


  • Work with the Volunteer Site Coordinator and others at a VITA site to assist with interpreting tax payer information.
  • Provide free interpreter services at VITA site(s).
  • Encourage clients to save a portion of their refund as a savings bond or in a savings account or safe and secure prepaid debit card.
  • Maintain confidentiality of taxpayer information.
  • Ensure no compensation of any kind is accepted for volunteer services provided.


  • Read all communications and updates on tax requirements or procedural changes.
  • Respect client privacy.
  • Maintain accurate records of assistance provided.
  • Give 24-hour cancellation notice when unable to volunteer at your site.


  • Ability to work as a volunteer one shift per week (4 hours), totaling at least 30 hours from January 24 th to April 15 th, 2017.
  • Strong verbal and communication skills.
  • Good interpersonal skills and comfort with a wide range of people.
  • Ability to take initiative and work with minimal supervision.
  • Commitment to strengthening families by increasing self-sufficiency.
  • Proficiency in English and Cantonese, Mandarin or Spanish. Ability to translate both languages helpful.
  • Basic tax knowledge (Form 1040, Form 1040A and Form 1040EZ) is helpful, but not required.
  • Experienced interpreter preferred but not required.

Training (to be provided by us Dec-Jan):

  • Module 1 required.
  • Pass the Standard of Conduct certification through Link and Learn.

We will have three orientation sessions in November and December. To sign up, please follow this link:http://tinyurl.com/jmatyy9.

If you have any questions, please contact Meg Heisler at mheisler@ebaldc.org or (510) 606-1786.


  • Bilingual
  • Translation
  • Cantonese / Mandarin
  • Vietnamese
  • English
  • Spanish

Good Match For

People 55+ Group

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • 4 hrs/week, January - April

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