West Seattle Helpline is seeking volunteers to assist on our Helpline Hotline and reach out to previous clients, retrieving thoughts/opinions that will better shape our future programs.
As an evaluation volunteer, you will be responsible for helping us receive, process, and evaluate data from our bi-monthly client feedback surveys. This will involve speaking to previous clients on the phone about the services they received to collect required information and contacting other staff members as necessary.
Volunteering a couple hours every month will allow WSH to improve our programs and better serve our West Seattle Neighbors, and it will also give volunteers a chance to provide additional support to clients who may be seeking other services. Shifts will range from 1-2 hours, and scheduling can be very flexible!
This role is perfect for individuals who are:
-currently studying in the field of social work
-seeking experience in nonprofit program development
-comfortable speaking on the phone
-interested in serving the community & supporting a local social service agency
If interested, please contact the Program Manager at firstname.lastname@example.org for more information and to apply to volunteer!
- Data Entry
- People Skills
- Verbal / Written Communication
- Customer Service
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 18
- Orientation or Training
- up to 4 hours a month