Director of Operations

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This is a VOLUNTEER POSITION:

The director of operations (DOP) is the person in charge of all the daily operation that take place within the organization, reporting directly to the CEO. The director has to review and communicate with all the departments in the organization. This person must also prepare reports on each department. Any problems that arise during the day are reported to the DOP and they resolve them in a timely fashion.

The director of operations has to become familiar with all departments. This particular role requires non profit and corporate experience.

Duties and Responsibilities of Director of Operations

• Manage all the daily operations that take place in the organization
• Planning operation from the beginning and implementing them after approval of the higher authorities
• Coordinate between the different departments
• Increase the efficiency of the office
• Keep a close watch on the budgets of each department
• Should know and understand the workings of each department
• Implement strict budgetary controls
• Represent operations department to the board
• Give a progress report to the board
• Solve disputes (should they) arise between volunteers or departments and make sure the daily work is not stagnat in any way
• Deciding the budget of each department
• Collecting reports from all the departmental heads
• Make suggestion for promotion as they work with all the volunteers closely and know the capabilities of each individual
• Prepare plans for future business ventures

Education Required for the Position of Director of Operations

• A master's degree in business administration is required by most companies, but we can use our discretion based on previous experience
• Years of previous working experience, reponsibilities, and type of leadership role
• Knowledge of the latest market conditions
• Computer literate