Immigration Program Assistant


Cause Areas


It's flexible! We'll work with your schedule.


1210 S Bascom Ave, Suite 227San Jose, CA 95128



Founded in 1933, the International Rescue Committee is a leading non-sectarian non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict. The IRC responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 26U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 26 offices across the U.S. work with refugees to help them gain self-sufficiency, and ensure new arrivals have food, shelter, and clothing.


As one of the IRC’s 26 domestic offices, the San Jose office serves refugees, asylees, special immigrants from Iraq and Afghanistan, and victims of human trafficking in Santa Clara County. Since opening in 1975, the San Jose office has resettled over 20,000 refugees, who in turn have helped to build a stronger community. A committed staff of professionals and volunteers provide essential case management and immigration services to immigrant families, providing them with the resources and tools to rebuild their lives with safety and dignity.


Immigration Volunteers work with Immigration Program Caseworkers to directly assist clients with the processing and filing of applications for lawful permanent residence, family reunification, affidavits of relationship, and other immigration petitions necessary to receive legal residency in the United States and reunite family members.


15-20 hours perweek. Hours can be completed during normal business hours of Monday through Friday, from 9 am to 4 pm. Late afternoon and weekend availability may be requested for events.

This volunteer position is unpaid.


  • Set-up and conduct intake and immigration interviews with assistance from immigration staff and help translate for immigration caseworkers.
  • Prepare and complete immigration applications and petitions on behalf of refugees, asylees, and immigrants for submission to the U.S. Citizenship and Immigration Services (USCIS).
  • Conduct follow-up, including written and telephone communication with USCIS and respond to requests for further evidence and inquiries.
  • Maintain case files by copying, faxing, and inputting information in immigration case management database.
  • Notify clients of USCIS interviews; ensure they have immunization records, photos, and other required documents complete and available for the interview.
  • Assist the Director to complete Affidavits of Relationship for family reunification; manage case files and client communication.
  • Conduct community outreach to refugee and immigrant population.
  • Assist with projects and administrative duties as assigned by the Immigration Program Caseworker.


We require that candidates have the following qualities:

  • Fluency in Spanish, Mandarin, Korean, or Vietnamese preferred, not required
  • Solidly reliable with strong attention to timeliness
  • Excellent communication skills (both interpersonal and with supervisors)
  • Possess a great attention to detail and be truly organized
  • Have a strong sense of personal initiative and be able to work independently in a fast-paced office.
  • An interest in international and refugee issues
  • Computer literacy with PC systems
  • Minimum of 2 years of completed undergraduate experience

This position reports to the Immigration Caseworker


Apply by sending your resume and a cover letter as a single Word document, titled "Immigration Services Assistant", to the Volunteer Coordinator at

Cover letters should clearly state your time availability, which includes 1) specific projected start and end dates, 2) the number of hours you are available each week, and 3) the days and times in which you are available.


  • Data Entry
  • Organization
  • Bilingual
  • Cross-cultural Communication
  • Verbal / Written Communication
  • Administrative Support

Good Match For


Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 15-20 hrs per week, minimum 4 month committment
  • Must be available during business hrs M-F 9am-5pm
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