31 people are interested
Volunteer - Legal Assistance
ORGANIZATION: ALLEGAN COUNTY LEGAL ASSISTANCE CENTER
Please visit the new page to apply.
31 people are interested
The Allegan County Legal Assistance Center offers volunteers the opportunity to provide legal assistance alongside experienced staff members to the underserved population of Allegan County. Volunteers will have the opportunity to enhance their practical knowledge about the civil courts and their various rules and procedures, as well as learn about the ethical considerations that go hand in hand with the legal profession. This is an unpaid position reporting to the Deputy Director.
Part-time (Up to 20 hours)
Volunteer candidates must have some basic understanding and experience with the following:
- Excellent customer service
- Microsoft Office programs
- Google Sheets
- Phone etiquette
- Office technology e.g. copiers/printers/scanners
Volunteers must be willing to assist patrons in difficult, emotional, and stressful situations. Volunteers must be willing to:
- Learn to differentiate between legal advice and legal information
- Provide customer service to individuals who are representing themselves in court using the ACLAC services, as well as provide technical and user support on computer software
- Make independent decisions in assessing each individual's requests and the manner in which assistance will be provided
- Answer questions and educate self-represented litigants about materials and resources available from ACLAC
- Provide patrons their legal options, but will NOT provide them any legal advice
Volunteers MUST sign a Confidentiality Agreement and keep patron disclosures private.
A Volunteer's primary responsibility will be to assist patrons with their legal matters in the areas of divorce, child custody, parenting time, child support, personal protection orders, landlord-tenant disputes, small claims, probate matters, expungement, and other non-criminal matters. Other duties may include:
- Filing, copying, or downloading of forms
- Assisting in maintaining self-help materials
- Completing reports of the number of individuals assisted and demographic data collected from the patron sign-in process on Google Sheets
- Fielding calls and emails from patrons
- Completing projects assigned by the Associate Director and Director
- Assisting with other administrative duties necessary to ensure the ACLAC office functions in an effective and efficient manner
Volunteers will receive a Training Binder their first day in the office. This binder contains common forms and processes that are commonly seen in ACLAC when assisting patrons. This binder will be used as a guide, but will be supplemented by:
- Individual form review/training with the Deputy Director
- Guest speakers from various courthouse departments
- Hands on experience
- Continuous coaching
PLEASE NOTE: This position requires on-site participation. There are NO REMOTE OPPORTUNITIES at this time. ACLAC strongly encourages a commitment of 4 or more hours 1 to 2 days per week.
No additional volunteer opportunities at this time.
About ALLEGAN COUNTY LEGAL ASSISTANCE CENTER
113 CHESTNUT ST, ALLEGAN, MI 49010, US
ACLAC is a non-profit corporation dedicated to providing legal assistance and facilitating court access to the residents of Allegan County.
The Allegan County Legal Assistance Center is a grant and donation-funded initiative and non-profit corporation specifically targeting those Allegan County residents who need assistance with the legal process but who can’t afford an attorney. The main goal of the Center is to minimize the impact on justice involving children, victims of crime, and people with disabilities caused by inadequate paperwork, untimely filings, or confusion about service and notice requirements. By providing legal assistance to self-represented litigants to facilitate access to the court system, the Center will afford the residents of Allegan County, specifically targeting low-income families, access to justice in civil proceedings including divorce, child custody, parenting time, personal protection orders, landlord-tenant disputes, guardianships, and many other non-criminal matters.
113 Chestnut StreetAllegan, MI 49010
January 3, 2024
- People Skills
- Verbal / Written Communication
- Customer Service
- Legal (General)
- Social Work
- Background Check
- Must be at least 18
- Orientation or Training
- 4 hours 1 or 2 days per week