Office Support Team Assistant- Downtown MPLS

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Primary Responsibility of Volunteer:

The Office Support Team at Century Plaza is looking for a dedicated volunteer who wouldn’t mind completing administrative tasks that the team isn’t always able to complete but are very critical to the job. The team needs a volunteer to commit to coming in at least once a week during business hours to assist the team. One of the main projects that need assistance with is to organize and put together Managed Health Care and MNSure Packets during the open enrollment time period.

Requirements:

• Good listening and communication skills

• Willingness to do repetitive administrative tasks

• Organization skills

• Respect for confidentiality of customers

• A sense of responsibility toward the position demonstrated by good attendance and punctuality

• Professional appearance and behavior

• Positive attitude

• Respect for the multicultural nature of the customers including their dress, religious beliefs, and language

• Must be 18 years or older and pass a standard background check

Time Commitment:

At least once a week for a 1-3 hour shift during business hours during the open enrollment time peirod

Supervision:

The volunteer is supported and supervised by the on-site staff members of the Self Service Room. A Coordinator of Volunteers assists with volunteer service agreement, provides most training, and manages other volunteer program matters.

Benefits:

• Volunteers gain experience working with individuals from various ethnic, language, and cultural backgrounds

• Volunteers gain experience assisting staff and greeting clients in a county government Human Services Department office setting

• Volunteers can be reimbursed monthly for related transportation expenses within allowable limits by completing a request form

• Invitation to attend annual volunteer recognition event along with occasional OMNI Theater tickets offers

• Letters of recommendation can be written on request after completing initial commitment

• Performance reviews are provided by a Coordinator of Volunteers with input from on-site staff members

Contact for questions and/or to apply:

612-348-9900 or hsph.vcpp.volunteer@hennepin.us