Applications due November 18. Training begins January 17, 2017.
This is a great placement for college students and adult, non-students alike.
The Emergency Department Volunteer is a member of our Guest Services team. This volunteer role provides front-line customer service by greeting visitors, assisting with wayfinding, escorting visitors and patients, running errands, and assisting with a variety of projects as needed during on-duty hours. The volunteer plays an important communication role in keeping waiting patients informed and supporting the ED clinical staff as needed.
Guest Services volunteers in the Emergency Room setting must be emotionally mature, able to remain calm, caring and compassionate, and able to communicate clearly and accurately. Bilingual ability is desirable.
Volunteers work a weekly 4-hour shift. Shifts are offered on all seven days of the week at the following times: 10am-2pm; 2pm-6pm, & 6pm-10pm. The exact shifts available for this intake are yet to be determined.
This placement requires a minimum commitment of 6 months and 50 hours.
Training for this position requires general orientation plus on-the-job training.
Quick View of Timeline:
Nov 18 Applications Due
Dec 6 Group Interview 2pm - 4pm
Jan 17 General Volunteer Orientation 1:30pm - 4:30pm
Jan 17- Feb 28 Training & Education
Jan 19 Compassionate Communication Training 9:30am - 12:30pm
March 1 Volunteers should be fully trained and ready to report for duty by this date.
- People Skills
- Patient Care
- Customer Service
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 18
- Orientation or Training
- 4-8 hours/week; 100 hours and 1 year of service
- Immunization record review & health clearance