Distribute process changes to Management and Learning & Development team for review, prior to all system enhancement releases; integrate reviewes comments and revisions and prepare final version of documentation.
Communicates process changes via written and verbal channels including facilitating review session meetings.
Provide input on processes, procedures, materials, and additional process resource tools to support innovation and continuous improvement.
Leads or participates, as assigned, in training or implementation of newly developed or revised Policies and Procedures to affected work group(s).
Participates in special projects and performs other duties as assigned
Must be able to interact with a diverse clientele and facilitate group discussions to promote consensus.
Able to analyze and resolve multiple tasks to meet tight deadlines.
Ability to work in a performance based environment.
Must be able to perform each essential duty satisfactorily and to work under minimal supervision.
Additional attributes are strong attention to detail, excellent process development and strong research, analytical and problem-solving skills.
- Problem Solving
- Verbal / Written Communication
- Critical Thinking
- Professional Development
- Administrative Support
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 21
- Orientation or Training
- 4 to 6hours/week
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